Hien Phan

Hien Phan

Director of Enterprise Product Marketing, Amplitude
I started my career in finance and investing, moved into strategic enterprise sales, then transitioned into Sales Enablement and Product Marketing. My Product Marketing superpowers are Competitive ...more

AMA's

Content

Hien Phan
Director of Enterprise Product Marketing
First, welcome to PMM. It would depend on what kind of PMM they are looking to hire. I would do three buckets. (1) a thought leadership piece or website/landing page (2) a launch plan or GTM plan (3) examples of enablement like slides etc. They want to see if you have done core PMM activities: me...more
Hien Phan
Director of Enterprise Product Marketing
Oy! First, good luck! I have done the "first" before. I don't think you have the luxury of 30/60/90. I think it's more like 30 days to identify the problem and tackle easy wins. Sixty days build out a basic launch framework, then a GTM strategy, align both with leadership. Then 90 days to test an...more
Hien Phan
Director of Enterprise Product Marketing
Currently, I am working with someone that I highly respect: John Hurley. But others like Grant Shirk, who is really thoughtful PMM leader at Cisco Meraki. Mary Sheehan who is at Adobe in campaigns, but has spent years in PMM before she switched over to campaigns.  This question is hard to answer...more
Hien Phan
Director of Enterprise Product Marketing
(1) problem (2) solution (3) benefit and value.  Remember there is a difference between benefit vs. value. For example, if something is automated, the benefit is you don't have to do it manually, the value might be you get to spend more time on more important tasks. Most prospects just want to s...more
Hien Phan
Director of Enterprise Product Marketing
(1) TOFU - create awareness [enteprise messaging]  (2) BOFU - making sure you have the right messaging and assets along the journey to closed won [sales play]  Together these two parts make an enterprise play. So depending on the problem, you can spend your time creating though-leadership pie...more
Hien Phan
Director of Enterprise Product Marketing
Ha! this skill is probably the hardest. When it comes to messaging, everyone will have an opinion. Before you drive alignment on the messaging, align on the problem and solution. That is 50% - 60% of the battle. The rest is just wordsmithing. Depending on the level of messaging, I would incorpora...more
Hien Phan
Director of Enterprise Product Marketing
1. writing skill: the messaging side of the marketing house, so you need to learn how to write.  2. presentation skill: you're not just enabling sales, but also marketing so can you present your ideas succintly  3. intellectual curiousity: you're task with taking new products to market...more
Hien Phan
Director of Enterprise Product Marketing
Not sure what mark you're missing. But your CEO and product/eng team are probably looking for (1) an overview of the space, where everyone is going (2) highlighting a few players and going deep dive into why they're building it and who they are building for. [I would hire a secret shopper for the...more
Hien Phan
Director of Enterprise Product Marketing
The misalignment comes from what product GA means versus what marketing GA means and confidence level. And this alignment should come from the top—Head of Product and you, with the support of the entire GTM team and executive. Establish two definitions for GA, and align on confidence levels for e...more
Hien Phan
Director of Enterprise Product Marketing
I have no idea how you prep your presentation. But for an assignment like this one, I think what employers want to test is your ability to assess the problem and provide a solution. So before I would even start on the assignment, I would try to highlight the problem statement. What problem is thi...more
Credentials & Highlights
Director of Enterprise Product Marketing at Amplitude
Top Product Marketing Mentor List
Product Marketing AMA Contributor
Lives In San Francisco, California