Eric Bensley

AMA: Asana Head of Global Product Marketing, Eric Bensley on Building a Product Marketing Team

November 21 @ 10:00AM PT
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Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
30 days - learn the business60 days - first big win/deliverable (ie Webinar, enablement session, campaign, etc)90 days - create a plan moving forward for product or solut...
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1200 Views
1 request
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
The key here is aligned metrics. Pipeline is the only one that spans all stakeholders and therefore is a higher priority. More detail here:1) PMM with Sales KR = Pipe. Cr...
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1467 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
Ability to get stuff done while also driving strategy. To me, a PMM leader still needs to roll up their sleeves and driving a keynote deck, create foundational messaging ...
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1489 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
When it relates to global teams, it's very important to understand the differences between each region. The biggest challenge supporting global teams is usually that they...
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1081 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
what works?-knowing the customer/buyer better than any other mktg function-aligning each team member to one of the following: 1) buyer persona, 2) product, 3) channel.-ge...
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1255 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
Such a good question and there's lots of ways I could answer. But I'll stick with my tried and true, find the executive stakeholders that need it most, and solve for thei...
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1102 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
I've found aligning to key stakeholders is the most bullet proof option. There are many different variations but here are the ones that I've seen work most often:Core PMM...
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1157 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
Be transparent with your team. I share notes from almost every meeting I'm in throughout the day. I've never gotten feedback about oversharing so my disposition is to tak...
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1067 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
Listen more than you talk. Don't ever pretend you know another geo market better than the folks living and breathing it.
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1073 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM2y
I'll list out things I always look for and example questions that help me answer:-Key partner alignment - who are your most important stakeholders in your current role? H...
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1309 Views
2 requests