Eric Bensley

AMA: Asana Head of Global Product Marketing, Eric Bensley on Sales Kickoffs

August 1 @ 9:00AM PT
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Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
This may sound simple but: create the enablement with them, not for them. When sales reps, and especially sales leaders, are invested in the content they will use it. You...
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1358 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
There's a lot of ways to do this but the one you MUST do is win loss interviews. Focus group testing and stage presentations do not validate you have a differentiated val...
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1441 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
This is a tricky one. There are tangible and intangible metrics for every SKO. And to honest, depending on the stage of your company, leadership disposition, and company ...
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1319 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
Slight nuance here but I don't think sales teams feel motivated and inspired by "product updates." In my career, I've seen many PMM teams that push product updates to sal...
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1271 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
I love your use of "continuously" here, I think that's the key. Here are some things that have worked for my teams:Weekly sales leadership check-ins to get raw, unfiltere...
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1289 Views
3 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
This is the job of sales plays. Sales plays in their simpleist form should be repeatable conversations and deal programs that lead to successful customer ROI and company ...
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1317 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
Don't lead with the product vision. Lead with the customer vision:where the market is goingwhat buyers are struggling withwhat competitors are doingwhere we're winning an...
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1274 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
Sellers are coin operated by nature. They have to deliver $$$ to the business to be successful. I'm hesitant to say you want to change their behavior. I think a better wa...
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1605 Views
2 requests
Eric Bensley
ServiceNow VP, Product Marketing - CRM1y
Product marketing should own the story of SKO and it's activation throughout content. If I look back at my most recent company SKO, here's what my team owned:All keynote ...
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947 Views
1 request