Sapphire Reels

AMA: Atlassian Senior Director of Product Marketing, Sapphire Reels on Product Marketing KPI's

January 28 @ 10:00AM PT
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
Loooonng answer incoming but this is one I get excited about.Building a culture internally where PMM is looped in when results are shared happens when other teams realize...
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
My background is primarily sales-led enterprise. That being said, a few things come to mind. In my opinion, it’s largely a mindset shift. In PLG, a PMM expands their remi...
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11501 Views
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
Knowing which KPIs to measure your PMM team on depends on your company’s or product’s business model. My team works on an offering that is enterprise B2B sales-led with a...
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1444 Views
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Are there any KPIs that you recommend all PMMs track?
Agnostic of product type/industry/etc.
Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
There are definitely product and industry agnostic KPIs PMMs should track. But as I shared in another answer, sales- vs product-led (along with b2b or b2c and enterprise ...
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1377 Views
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
If you want to build a case for PMM as a revenue-generating function rather than a cost center, I recommend proving it through pilots. Pick a revenue-adjacent problem or ...
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1347 Views
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
I am primarily focused on enterprise—but when I worked at a start-up as the first Product Marketing Associate, here's what I did: relentlessly prioritized, focused, and a...
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1384 Views
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
Proving PMM impact in an enterprise set-up requires showing how PMM impacts the path to revenue. Pipeline is the most common measure for enterprise PMMs. But it’s importa...
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1374 Views
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
Ohhh - enabling sales and working with enablement - often a spicy topic in my experience. I have spent a lot of time on this. It requires clarifying roles between PMM/ena...
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1377 Views
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
Without belaboring the same point as other answers, I would start simple/focused and mature your approach over time. Baseline key metrics, track execution/engagement metr...
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1356 Views
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
To not be so repetitive as other answers, going to keep this one short but lots of good context on this throughout the AMA 🙂. I will reiterate that you can’t blindly focu...
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1369 Views
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Sapphire Reels
Atlassian Senior Director of Product Marketing2mo
This is a great topic, because you’re right—correlation ≠ causation. You need to have strong partnerships with the functions across the business that directly influence a...
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1355 Views
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