Charles Tsang

AMA: BILL Head of Product Marketing - Platform Products, Charles Tsang on Product Launches

March 25 @ 10:00AM PT
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👋 Charles Tsang
Hi all, I'm Charles Tsang, Head of Product Marketing - Accounts Payable, Accountant Channel, and Developers / Partners @ BILL:

• 👋 Based in: SF Bay Area
• 🧠 Top of mind: How AI will transform the PMM craft
• 💬 Ask me about: Career Development
• 🍦 Fun fact: I'm super into fitness, so much so that I moonlight as a personal trainer (nights and weekends previously, although I've tapered a bit of it off!)
Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners1y
I covered most of this in the question regarding balancing speed to market with ensuring the product is ready for launch. If there is not strong conviction yet on produc...
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Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners1y
Product launches in multi-product companies sometimes require a more integrated approach compared to those in single-product companies.For companies with a single product...
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468 Views
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Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners1y
Great question. I’d zoom out and look at this in the context of how PMM should collaborate across the broader cross-functional (XF) team involved in GTM—Product, Sales, C...
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Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners1y
I usually think about launch readiness in a few categories:Product Readiness – Is the product functional and reliable? Does it deliver on its core promise? How does the u...
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478 Views
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Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners1y
Absolutely. I'm a big proponent of engaging with buyer and user communities as part of a GTM strategy. We often talk about getting the right message to the right customer...
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860 Views
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