AMA: Coupa Software Former Director, Product Marketing, Charlene Wang on Sales Enablement
April 7 @ 10:00AM PT
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fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 5y
Great competitive analysis comes from access to the right information, meaningful insights into the data, and addressing the needs of sales in real-time. From an inform...
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fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 5y
There's two parts to keeping all the above content up to date, including content creation and content delivery: Content Creation: This is all about capacity planning of ...
2232 Views
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fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 5y
The answer to this question will depend to an extent on the type of people that you have on the Product Marketing and SDR teams. That said, in general, Product Marketing ...
667 Views
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Who do you think should own product documentation meant for users (i.e, help articles, knowledge base, how-to, FAQs, product videos etc.)?
Product Marketing
Product Management
Independent technical writing team
Customer success / support
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 5y
Product documentation can be owned by several teams, most commonly split between a documentation team, product marketing, and product management. Who manages each piece o...
814 Views
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fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 5y
Different companies will define product marketing and sales ops / sales enablement in different ways. The distinction tends to run along a spectrum where on the one hand,...
2381 Views
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fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 5y
I always start with the outcome that matters to the company then back out what needs to happen to drive that outcome. For example, if we need to launch a product that dri...
613 Views
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fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 5y
Sales enablement success should ultimately drive sales success, including the size & number of deals closed won and win rates. Leading sales enablement indicators of ...
1386 Views
1 request
How do you enable your sales team when the product teams decide to introduce a new product that targets a different persona, from your traditional buyer?
Would love to get your perspective on generating excitement around your new product, vs. continuous enablement on the core capabilities of your solutions
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey • 5y
In this case, you would first want to enable your sales teams on the new persona, including what this persona generally "looks like", relevant pain points, and other info...
1454 Views
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