Profile
Charlene Wang

Charlene Wang

fmr VP of Marketing, Qualia

Content

Charlene Wang
fmr VP of Marketing, Qualia
Summary
In this playbook, I will walk you through how I used customer marketing in a prior role to reposition Coupa Software as a leading innovator in the Business Spend Management market. Back in 2017, I had taken on a product marketing leadership role, and the company was about to launch a groundbreaki...Read More
Coupa Software Templates Included
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey2y
Product Marketing and Growth perform different roles in a marketing team and need to be measured in different ways. Whereas Growth is often easier to quantify, concrete m...
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2859 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey2y
I like to start by defining what is Product Marketing, what we care about, and why it matters. What is Product Marketing?Product Marketing lives and breathes everything s...
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2444 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey5y
Different companies will define product marketing and sales ops / sales enablement in different ways. The distinction tends to run along a spectrum where on the one hand,...
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2381 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey1y
I’ve found that the biggest challenge with Product Marketing prioritization is that stakeholders from across the company lack visibility into what’s being requested acros...
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2366 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey5y
There's two parts to keeping all the above content up to date, including content creation and content delivery: Content Creation: This is all about capacity planning of ...
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2232 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey1y
This is a classic tension for many product marketers—getting to market fast vs. shipping a truly polished solution. This is an area that requires careful collaboration wi...
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1594 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey2y
Every marketing team operates differently, so the answer depends on the organization. In general, Product Marketers own the core positioning of the company & products...
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1566 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey1y
To identify the right KPIs, I would first start by defining your overall company and GTM strategic objectives. For example, do you want to increase market share, launch a...
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1493 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey5y
In this case, you would first want to enable your sales teams on the new persona, including what this persona generally "looks like", relevant pain points, and other info...
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1454 Views
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey5y
Sales enablement success should ultimately drive sales success, including the size & number of deals closed won and win rates. Leading sales enablement indicators of ...
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1386 Views
Credentials & Highlights
fmr VP of Marketing, Qualia
Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey
Top Product Marketing Mentor List
Studied at Harvard Business School, Harvard College
Lives In San Francisco, California
Knows About Sales Enablement, Influencing the Product Roadmap, Growth Product Marketing, Enterpri...more