AMA: Google Product Marketing Lead for AI/ML Technologies, Abhishek Ratna on Product Marketing Strategy & Messaging
December 14 @ 9:00AM PT
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
At its core, good messaging focuses on addressing stated or unstated customer needs in a clear and memorable way. Here are some simialrities in B2B and B2C messaging: Pi...
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How do you consider messaging hierarchy in the messaging of the product?
Do you consciously think about the company's messaging and even the broader product portfolio's messaging that needs to be considered when building out messaging?
Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
When i think messaging, its rarely about the product. Great messaging serves to acknowledge/alleviate the user problem first. Given that lens, it makes sense to introduce...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
Non-Marketers often look to us as the team with most insight on customers. The more grounded our messaging is in customer research, the more likely we are to get buy in a...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
That is a fine art and takes a lot of practice. That said here are a few helpful ideas 1. Look to industry publications and journalists for inspiration. I read a lot of a...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
There are a few ways to do this Conduct surveys or focus groups with customers and audience members to gather their thoughts and opinions on the messaging. Monitor socia...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
Non-Marketers often look to us as the team with most insight on customers. The more grounded our messaging is in customer research, the more likely we are to get buy in a...
583 Views
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What is your advice on creating messaging for multiple audiences for an enterprise B2B product with end-users that are different from the buyer committee? How would you decide what marketing materials to go with each message in a product launch?
For marketing materials like website and press releases, do we need to stay focused on messaging for the end-users only?
Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
Here are some fundamental things Research and understand the motivations, needs, and pain points of both the buyers and users of the product. Create messaging that speak...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
You can do so in the following ways Conduct market research and understand the cultural, social, and economic factors of the different geographies. Use language that is ...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
You can use a slew of KPIs to measure effectiveness. Conversion rate: the percentage of people who take a desired action, such as making a purchase or filling out a form...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
A few things can help here 1. Create differentiation by emphasizing how your product/service solves customer problems uniquely and better than other alternatives/incumben...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
Absolutely, there are a few ways to do so: Social listening - Monitor social media and online reviews for customer reactions and feedback on the messaging. Work with oth...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
Yes, i wrote an article about building an end to end developer playbook. This should help https://www.developermarketing.io/reaching-out-to-developers-with-abhishek-ratna...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
The ultimate KPI for great messaging and positioning is always the health of your business and your most important business metrics. Great messaging can doe everything fr...
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Atlassian Principal, AI Product Strategy & Technical Marketing • 3y
There are a few The AIDA (Attention, Interest, Desire, Action) framework: measures the success of the messaging in capturing the audience's attention, generating interes...
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