Abhishek Ratna

AMA: Google Product Marketing Lead for AI/ML Technologies, Abhishek Ratna on Product Marketing Strategy & Messaging

December 14 @ 9:00AM PT
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
At its core, good messaging focuses on addressing stated or unstated customer needs in a clear and memorable way. Here are some simialrities in B2B and B2C messaging: Pi...
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How do you consider messaging hierarchy in the messaging of the product?
Do you consciously think about the company's messaging and even the broader product portfolio's messaging that needs to be considered when building out messaging?
Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
When i think messaging, its rarely about the product. Great messaging serves to acknowledge/alleviate the user problem first. Given that lens, it makes sense to introduce...
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1598 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
Non-Marketers often look to us as the team with most insight on customers. The more grounded our messaging is in customer research, the more likely we are to get buy in a...
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1459 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
That is a fine art and takes a lot of practice. That said here are a few helpful ideas 1. Look to industry publications and journalists for inspiration. I read a lot of a...
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1406 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
There are a few ways to do this Conduct surveys or focus groups with customers and audience members to gather their thoughts and opinions on the messaging. Monitor socia...
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500 Views
2 requests
Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
Non-Marketers often look to us as the team with most insight on customers. The more grounded our messaging is in customer research, the more likely we are to get buy in a...
...Read More
582 Views
1 request
Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
Here are some fundamental things Research and understand the motivations, needs, and pain points of both the buyers and users of the product. Create messaging that speak...
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406 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
You can do so in the following ways Conduct market research and understand the cultural, social, and economic factors of the different geographies. Use language that is ...
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505 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
You can use a slew of KPIs to measure effectiveness. Conversion rate: the percentage of people who take a desired action, such as making a purchase or filling out a form...
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2482 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
A few things can help here 1. Create differentiation by emphasizing how your product/service solves customer problems uniquely and better than other alternatives/incumben...
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466 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
Absolutely, there are a few ways to do so: Social listening - Monitor social media and online reviews for customer reactions and feedback on the messaging. Work with oth...
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626 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
Yes, i wrote an article about building an end to end developer playbook. This should help https://www.developermarketing.io/reaching-out-to-developers-with-abhishek-ratna...
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581 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
The ultimate KPI for great messaging and positioning is always the health of your business and your most important business metrics. Great messaging can doe everything fr...
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3453 Views
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Abhishek Ratna
Atlassian Principal, AI Product Strategy & Technical Marketing3y
There are a few The AIDA (Attention, Interest, Desire, Action) framework: measures the success of the messaging in capturing the audience's attention, generating interes...
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661 Views
1 request