Sharebird
Abhishek Ratna

Abhishek Ratna

Head of Marketing, Media & Entertainment at Nebius

Seattle, WA

Abhishek Ratna

Head of Marketing, Media & Entertainment Β· Nebius

Hi all, I'm Abhishek Ratna, Head of Marketing, Media & Entertainment @ Nebius

πŸ‘‹ Based in:
Seattle
🧠 Top of mind:
Translating PMM Knowledge into Always-On AI copilots with www.pmmsherpa.com
πŸ’¬ Ask me about:
Product Marketing, Solution Marketing, Developer Marketing, AI tooling and training, Claude, Claude Code, ChatGPT, Gemini
🍦 Fun fact:
I built an AI PMM copilot called PMM Sherpa that is used by over 300 users in 13 countries. Free to access - www.pmmsherpa.com

Content

Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

The ultimate KPI for great messaging and positioning is always the health of your business and your most important business metrics. Great messaging can doe everything from increasing conversion rates, accelerating the sales cycle, lowering acqusition costs to improving win rates. Those would always be the P0 OKRs to me. There are great leading indicators too, which are more tangible and direct. Things like ad click through rates, email click through rates, site bounce rates, time on site, and m ...Read More

3,478 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

You can use a slew of KPIs to measure effectiveness. Conversion rate: the percentage of people who take a desired action, such as making a purchase or filling out a form, after being exposed to the messaging. Click-through rate: the percentage of people who click on a link or call-to-action in the messaging. Engagement rate: the percentage of people who interact with the messaging, such as liking, commenting, or sharing it on social media. Customer satisfaction: the level of satisfaction and loy ...Read More

2,504 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

When i think messaging, its rarely about the product. Great messaging serves to acknowledge/alleviate the user problem first. Given that lens, it makes sense to introduce hierarchy in terms of the user needs - at the top level, i think about what's the biggest/most important problem we solve for the user, and then we start building sub layers of messaging that speak to the component problems that ladder up to the bigger problem.

1,615 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

Non-Marketers often look to us as the team with most insight on customers. The more grounded our messaging is in customer research, the more likely we are to get buy in and alignment. Some tips to practically get alignment Show them data and research on consumer behavior and the effectiveness of the messaging in question. Share success stories from other companies who have used similar messaging and saw positive results. Collaborate and gather feedback early from product managers and engineers t ...Read More

1,467 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

At its core, good messaging focuses on addressing stated or unstated customer needs in a clear and memorable way. Here are some simialrities in B2B and B2C messaging: Pithiness and clarity - so users can understand in 3 seconds or less what they stand to gain from the product. Paint a vision of comoft and freedom from worry. And here are ways in which the two often differ: B2C organizations often focus on emotional appeals and storytelling to connect with consumers, while B2B organizations may f ...Read More

1,424 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

That is a fine art and takes a lot of practice. That said here are a few helpful ideas 1. Look to industry publications and journalists for inspiration. I read a lot of artile on tech crunch, business insider, wored and other tech publications to understand their approach. 2. Use short, clear sentences and replace technical adjectives/verbs with non technical ones. For example, a sentence like "our technology can defragment frontends from backends" may be replaced by "our technology lets any fro ...Read More

1,412 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

There are a few The AIDA (Attention, Interest, Desire, Action) framework: measures the success of the messaging in capturing the audience's attention, generating interest, creating desire for the product, and driving them to take action. The FAB (Features, Advantages, Benefits) framework: evaluates the messaging based on the features of the product, the advantages it offers over competitors, and the benefits it provides to the customer. The PAS (Problem, Agitation, Solution) framework: assesses ...Read More

668 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

Absolutely, there are a few ways to do so:

  1. Social listening - Monitor social media and online reviews for customer reactions and feedback on the messaging.
  2. Work with other departments, such as sales and customer service, to gather feedback from customer interactions and experiences.
  3. Attend industry events and conferences to network with customers and gather their feedback in person.
  4. Utilize free online forums and communities to gather feedback and insights from potential customers.
633 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

Yes, i wrote an article about building an end to end developer playbook. This should help https://www.developermarketing.io/reaching-out-to-developers-with-abhishek-ratna/ You can read it for in depth insights. Here are some top level takeaways First, we need to understand the traits that all developer personas share. Here are some: Trusting hands-on experience over claims, Learning constantly to grow skills, Problem- and use case-driven, Wish to stay current with the latest technologies, and He ...Read More

588 Views
Abhishek Ratna
Abhishek Ratna

Nebius Head of Marketing, Media & Entertainment | Formerly Google, Meta, Microsoft, Atlassian, Databricks β€’ 3y

Non-Marketers often look to us as the team with most insight on customers. The more grounded our messaging is in customer research, the more likely we are to get buy in and alignment. Some tips to practically get alignment Show them data and research on consumer behavior and the effectiveness of the messaging in question. Share success stories from other companies who have used similar messaging and saw positive results. Collaborate and gather feedback early from product managers and engineers t ...Read More

586 Views
Loading more…