Alex Chahin

AMA: Hims & Hers Former Sr. Director, Product Marketing & Development, Alex Chahin on The Psychology of Pricing

May 19 @ 9:00AM PT
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Alex Chahin
Uber Director, Global Head of Rider Product Marketing | Formerly Lyft, Hims & Hers, American Express4y
Price acts as a huge quality signal. One of my favorite studies on the subject is one done by Professor Dan Ariely. He had a hypothetical painkiller he called Veladone Rx...
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1067 Views
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Alex Chahin
Uber Director, Global Head of Rider Product Marketing | Formerly Lyft, Hims & Hers, American Express4y
Picture this: You’re working on the merchandising team at Williams-Sonoma, a home goods store that sells things like upscale kitchen appliances, utensils, and cooking sup...
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1608 Views
3 requests
Alex Chahin
Uber Director, Global Head of Rider Product Marketing | Formerly Lyft, Hims & Hers, American Express4y
While there’s no perfect answer here, there can be too much of a good thing. Behavioral economics research has shown that we tend to have a hard time deciding from a lar...
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1751 Views
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Alex Chahin
Uber Director, Global Head of Rider Product Marketing | Formerly Lyft, Hims & Hers, American Express4y
It’s always really tempting to look for “answers” among what competitors are doing. I think you should absolutely keep competitive moves in mind, but I would urge you to ...
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317 Views
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Alex Chahin
Uber Director, Global Head of Rider Product Marketing | Formerly Lyft, Hims & Hers, American Express4y
The best time to prepare a change in pricing strategy is when you have actionable data. Perhaps you would have guessed something more related to the product or portfolio...
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954 Views
5 requests
Alex Chahin
Uber Director, Global Head of Rider Product Marketing | Formerly Lyft, Hims & Hers, American Express4y
I would encourage you to make sure you’re putting the customer first whenever you encounter this. In my experience, it’s really tempting to bolt on the next product with...
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441 Views
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Alex Chahin
Uber Director, Global Head of Rider Product Marketing | Formerly Lyft, Hims & Hers, American Express4y
Many things should play a role in shaping the product roadmap. That might include customer insights, market opportunities, current customer satisfaction, and beyond. Wi...
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381 Views
4 requests