Loren Elia

AMA: HoneyBook Former Director of Product Marketing, Loren Elia on Stakeholder Management

January 23 @ 10:00AM PT
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How do we approach the launch plan that was pre-decided and what changes in approaches would you recommend?
A product marketer jobs starts way before the product launch. However, it is difficult situation when the product launch is delayed from eng side.
Loren Elia
Shippo Senior Director of Marketing6y
This is challenging indeed and something I've had to deal with at every company I've worked for. What I've fund helps keep me and the business teams sain is to plan to la...
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1083 Views
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Loren Elia
Shippo Senior Director of Marketing6y
You need to truly understand your partner's motivations and processes. I don't think you need to have been an AE or a PM to be able to do great PMM work but you do need t...
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782 Views
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Loren Elia
Shippo Senior Director of Marketing6y
1. User research. Know what questions need to be answered and either work with a research partner or do the research yourself. 2. Leadership. PMM is the glue that brings ...
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1834 Views
1 request
Loren Elia
Shippo Senior Director of Marketing6y
I have found that what works really well is looping in both product and sales throughout the whole go-to-market planning process. I keep both teams (and customer success)...
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961 Views
2 requests
Loren Elia
Shippo Senior Director of Marketing6y
Ah, that's the million dollar question. At the beginning of each half we align with the leadership team which features and projects we're going to work on. This helps set...
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1057 Views
1 request
What is the best partnership process between product marketing and marketing when it comes to a product launch?
We have these as two distinct teams in our organization and we're seeing some confusion when we do product launches. Any documentation or words of wisdom would be helpful.
Loren Elia
Shippo Senior Director of Marketing6y
Product Marketing should be hub and glue that brings all teams together. I usually create a brief for each product launch (see messaging framework question below to see w...
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1440 Views
1 request
Loren Elia
Shippo Senior Director of Marketing6y
At HoneyBook we have established a product feedback process between Sales/CS/Product. We meet every 6 weeks and share customer feedback. We prioritize feedback based on n...
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952 Views
1 request
Loren Elia
Shippo Senior Director of Marketing6y
PMM ultimately shares adoption goals with Product. There's two sides to adoption though: awareness and usage. PMMs focus is primarily in driving awareness and education (...
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2075 Views
1 request
Loren Elia
Shippo Senior Director of Marketing6y
I think that depends on your company goals. At HoneyBook we've identified a specific segment that has the best product-market fit, so we're solely focusing on that segmen...
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1740 Views
1 request
What messaging framework do you use?
Would love frameworks to share.
Loren Elia
Shippo Senior Director of Marketing6y
I like to use a 5 question messaging framework: Who am I? What am? Who am I for? Why am I good for you? Why should you buy me here and now? I start by answering these qu...
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2619 Views
2 requests