Justin Graci

AMA: HubSpot Principal Marketing Manager - Product GTM & Enablement, Justin Graci on Sales Enablement

November 23 @ 10:00AM PT
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Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
Here are a few tips for ensuring your sales team leverages the content you create: Make sure the content can easily be found. Have a central, go-to place that reps can ...
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4946 Views
3 requests
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
I've learned that the best way to solve this sort of problem is to stop spoon feeding them every time. Yes, once at first is fine, but if this is one particular sales per...
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747 Views
1 request
How do you get input from Sales on marketing content ideas and feedback?
Some of the best marketing ideas for content come from the sales team.
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
Great question. I suggest all marketers to collaborate with their sales team. At my previous company, marketers were required to shadow a certain number of sales calls pe...
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3495 Views
3 requests
What's the most reliable way to measure performance of intangible sales enablement (such as training, objection handling, trap setting)?
For instance, it's easy to jerry-rig performance to a one-sheeter that was sent in the course of a deal, but I'm having trouble finding ways to measure performance for intangible efforts that improve sales performance but isn't easily attributable to revenue.
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
Great question. When it comes to measuring objection handling: Leverage a conversation intelligence tool such as Gong, where you can report on keywords within sales cal...
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1787 Views
2 requests
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
This is probably pretty standard for most companies, but these sales materials have been the most used: One pagers / data sheets (product overviews, use cases, etc.) Pit...
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5809 Views
3 requests
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
This question would likely require more details/specifics for me to answer fully, but I'll do my best! If you organize your sales team by market segment, then you could...
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1226 Views
1 request
Is there a framework for creating good sales enablement decks for new B2B products or training new sales rep on your product?
Eg: How do you structure it? I can imagine some standard sections such as Competition, Market Problem but are there standard "must haves" section that have worked well.
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
Here are some of the top sections I'd include: Positioning / value prop ICP (with good-fit indicators) Buyer personas Use cases Competitive landscape (with supporting co...
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8996 Views
1 request
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
My answer would change depending on what we're talking about (B2b Marketing program vs Sales enablement program). For a sales enablement program: Pitch Deck Product use ...
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8059 Views
2 requests
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
This depends on how your organization is structured and what responsibities you define for Product Marketing. Sometimes product marketing plays a big role in enablement, ...
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2556 Views
1 request
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
Our product marketing team meets with the sales team fairly regularly. We have a few formats: Monthly 'sales feedback panel' meeting Monthly marketing/sales showcase tow...
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1393 Views
1 request
How do you tell a multi-product story through sales collateral?
for example, how do you tie products to fit together instead of going to market with one product/one focus point?
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
Identify use cases where both products come together to compliment one another or build a better solution together. Another way to approach it is by identifying products ...
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1483 Views
1 request
How do you assess which sales enablement materials are the most effective?
As B2B product marketers we want to be able to identify which sales enablement assets (i.e. one pagers, pitch decks, etc) are the most impactful to guide future resoure investment decisions but oftentimes tracking of these materials can be challenging since it frequently requires manual tracking on the part of the sales team.
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
This is always a difficult one. Sometimes it can be easier to solve with technology, while other times it's a bit more difficult to track/measure. With technology: You ...
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3142 Views
1 request
How do you recommend setting up a process for marketing to support sales when that doesn't already exist? Think scrappy startup phase! :)
I'm a product marketer who has never had to work with sales before because I've always worked for low-cost B2C SaaS companies that have a short marketing funnel without handholding needed for sales. I'm currently working with an early-stage client that is just starting to put together marketing materials and email flows.
Justin Graci
HubSpot Marketing Fellow - Partner GTM & Product Readiness3y
Sounds like you've entered a fun career path! Prior to working at HubSpot, I worked at a startup/scaleup and learned a ton about being scrappy. I might need a bit more co...
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1333 Views
1 request