Jenna Crane

AMA: Klaviyo Director of Product Marketing, Jenna Crane on Product Marketing Interviews

November 17 @ 10:00AM PT
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Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
As you can probably tell, I am a big fan of focusing on process, not just outcomes. I like to ask people to walk me through a project they led, and I ask them plenty of q...
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1398 Views
2 requests
Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
I think the best product marketing candidates — and product marketers — have one thing in common: empathy. Empathy helps you understand where others are coming from, and ...
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1889 Views
1 request
Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
I'd recommend having on hand: Your story. Be prepared to give a brief walkthrough of your background and experience. I always like to see when someone has a strong narra...
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15225 Views
3 requests
How can I improve my interviewing skills for a product marketing role?
I had my first interview in a long time recently and fumbled my way through it. How can I get better for next time?
Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
Prep and practice! Prep your answers beforehand, have them on hand for reference if you need them. Practice by getting in more reps. Talking about yourself and your exp...
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2387 Views
1 request
How do you showcase to interviewers your work in messaging and positioning, without actually showing documented work?
Also, how to actually show its success, as this is something that may take awhile before seeing a growth trend and can you directly actually attribute a particular success metric on messaging?
Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
Make sure you talk about the process! That includes: What was the existing state when you started (i.e. messaging didn't exist, it did exist but it was falling flat / w...
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2484 Views
2 requests
Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
Getting on my soapbox here for a second (though I suppose I've been on it this whole time) — make sure your resume is concise and clear. It should be 2 pages MAX, ideall...
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1824 Views
1 request
Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
Absolutely writing samples! I always ask for those. (As you can tell from my other answers, communication is something I care deeply about!) Case studies, landing pages,...
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2923 Views
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Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
My favorite question is "What would be your positioning statement for yourself as a product marketer?" I love that question because it shows me how comfortable they are ...
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8228 Views
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Jenna Crane
Triple Whale 🐳 VP of Marketing | Formerly Klaviyo, Drift, Dropbox, Upwork4y
1. They didn't prepare. It's really hard to justify moving a candidate forward if they don't know basic details about our company, their answers lack details and depth, a...
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3333 Views
3 requests