Hien Phan

AMA: Mode Analytics Director of Product Marketing, Hien Phan on Sales Enablement

February 18 @ 10:00AM PT
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How do you measure the effectiveness of your sales content?
I'm struggling to determine whether my sales reps are actually using content, and if its helping them win deals.
Hien Phan
TigerData Head of Marketing6y
There are two ways to measure the effectiveness of your content - qualitative and quantitatively. However, before you even build anything, you must understand when and wh...
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1096 Views
4 requests
Hien Phan
TigerData Head of Marketing6y
This question will depend on the size of your org. Generally, sales enablement shouldn't just fall on one person, even though PMMs are most involved and get most of the r...
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1057 Views
2 requests
Hien Phan
TigerData Head of Marketing6y
This is a tough question to answer because it is so multifaceted. So let's start with the basics when you are moving from product to platform, you're moving from selling ...
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948 Views
1 request
Hien Phan
TigerData Head of Marketing6y
I see a few issues: (1) not think about the sales process and the customer journey (CS version, not the marketing version). You need to think about when they will need c...
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1230 Views
2 requests
Hien Phan
TigerData Head of Marketing6y
This is a tough question to answer because this problem isn't all a PMM problem. This problem is also a sales organization problem. An SMB/Mid Market rep isn't an enterpr...
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883 Views
1 request