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Jon Rooney

AMA: Oracle Group Vice President, Industry Marketing Jon Rooney on Industry Product Marketing


April 12, 2022 @ 10:00AM PT

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  1. How do I measure sales enablement success?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    It's a bit of a white whale in a lot of organizations, but ideally you want to measure not just consumption or certification rates, but the percentage of closed/won opportunties in which the account team directly applied a specific enablement program or content. If the assumption is that sales people who are sufficiently enabled on customer needs, the market and your solution win deals at a higher rate, faster and for larger dollar values, then any sales enablement measure would ideally track th ...Read More

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  2. What are the key metrics you use to measure the success of your industry marketing program?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    Metrics around awareness and demand in a given industry. For awareness, web traffic and enagement, press coverage and customer reference stories are key. If there are industry associations and trade publications, there are no shortage of lists and awards that tend to lay out the landscape. If your company is in the mix there, you're doing the right things. For demand, marketing-driven and marketing-influenced pipeline from programs targeting an industry whether the products or verticalized or ho ...Read More

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  3. Which product marketing responsibilities should be centralized, and what should industry product marketers own?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    In my experience - product marketers should continue to own all core PMM elements like product/solution-level messaging & positioning, enablement, AR, launch management and competitive intelligence. Industry marketing needs to deliver a great customer-focused message that sits above product/solution-level messaging (like a " for " first call deck any account team can use) anchored in the language and dynamics of a given industry. Talk about what matters to your customer as a commercial bank ...Read More

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  4. What does an industry product marketing manager need to be exceptional at compared to product marketing manager?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    Generally, I'd say two things: 1) having enough familiarity and understanding of an industry to know how to craft a message that lands with a given audience and avoid missing the mark by either being vaguely horizontal or not speaking an industry's language. Every industry has their own tone, lexicon and tribal knowledge that need to be understood to connect with that audience. A great PMM can have the use cases, feature set, benefits and competitive landscape down cold and still not sould like ...Read More

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  5. what skills and abilities are required to be head of industries marketing? how do candidates set themselves apart during an interview?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    It depends on what the charter of the industry marketing team is at your company, but in my case I came up as a product marketer and went on to build and lead product marketing teams, which is a pretty good proxy for industry marketing. The traits are all fundamentally the same, starting with the ability to quickly and repeatedly synthesize lots of complex information into a simple, compelling message that people understand and remember. Being able to not only formulate that message and indentif ...Read More

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  6. At what stage of a company should a product marketing team think about resourcing an industry-first approach?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    Once there's not only product market fit (which almost all companies prematurely declare victory around - sorry but it's totally true) but also determination and commitment that a given industry or industies are the decided way to GTM. If products are horizontal and sales teams are horizontal then having just the marketers aligned vertically spells trouble. An industry-first approach has to be resourced beyond marketing, dabbling's not going to get anyone anywhere.  

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  7. Have you come across good resources for thought leadership content related to industry product marketing? If so which would you recommend?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    Certainly Sharebird, which is always good for a wander around Q&A's and other content. There are a few podcasts I really like, like Product Marketing Insider, the Product Marketing Experts and Product Marketing Life. There's some good stuff in Forrester's Sirius Decisions about Industry Marketing but it's also helpful to follow certain influential folks in an industry, even if they're not marketers, to soak in the language and topics that matter. Especially at senior levels, industries are s ...Read More

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  8. How do you set revenue targets for your industry that you're focused on when the sales team's quota isn't tied to your industry?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    Formally, sales and sales ops should be setting revenue targets and the associated pipeline coverage targets needed to drive marketing strategy. At least for enterprise software companies with direct, quota-carrying sales organizations, compensation structure drives the ship so you wouldn't want to construct revenue targets apart from the sales team - that's bound to cause all sorts of alignment issues. If, in a marketing role, you decide that an industry focus is the right driver for messaging ...Read More

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  9. How open would your company be to hire someone with category management experience for a PMM role? Lets say the person has worked on product development, GTM, sales enablement and campaigns for their category?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 4y

    I imagine any company would be open to hiring people for PMM roles with this range of experiences. There are multiple paths to product marketing and all of these functions cover part of the responsibility of the role. PMMs are, at least in my experience in enterprise software, a true hub role - with connections and visibility into seemingly every part of the business from strategy to product to customer success. Category Management, or Brand Management, at a CPG company might not always immediat ...Read More

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