Charlene Wang

AMA: Payrix VP of Product Marketing, Charlene Wang on Competitive Market Research

August 17 @ 10:00AM PT
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Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey2y
Across multiple product marketing organizations, I’ve used a combination of competitive intelligence tools, win/loss interview and analysis tools, tools to collect expert...
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How do you do research with potential clients on a net new feature?
We already have our core clients, but are launching a new feature and are looking for unbiased feedback from people net new to our platform/service/offering.
Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey2y
There are a few good ways to get relatively unbiased feedback from new customers. The first is to pull a list of recently onboarded customers – these are customers who ar...
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702 Views
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Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey2y
Effectively communicating market research findings across the organization is critical to the success of any Product Marketing team. Here are some tips to do this well:Un...
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Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey2y
To gain buy-in for a Voice of the Customer (VOC) program, you need to first convince stakeholders of the value of the program. I like to start with a simple proof of conc...
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684 Views
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Charlene Wang
fmr VP of Marketing, Qualia | Formerly Worldpay, Coupa Software, EMC/VMware, McKinsey2y
Product Marketing plays a pivotal role in market research, bridging the gap between product development and the market's needs and desires. The specific role that PMM pla...
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