Susan "Spark" Park

AMA: Pinterest Director of PMM, International, Susan "Spark" Park on Product Marketing Goals

March 4 @ 10:00AM PT
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Susan "Spark" Park
Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo1y
Product Management should own the adoption number, because it's indicative of their ability to build a successful product. Product Marketing is an accelerant function, an...
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1775 Views
6 requests
Susan "Spark" Park
Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo1y
Product marketing is an accelerant function. If you drive a change in the behaviours like additional programs, marketing, activation work, measure the uplift of either.Ev...
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571 Views
6 requests
Susan "Spark" Park
Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo1y
Retention. Always retention of the product when it's new. If you're not retaining people, you have a leaky funnel and your product is not ready to be widely distributed...
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517 Views
2 requests
Susan "Spark" Park
Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo1y
Revenue.So many teams touch revenue. It's the hardest to distribute credit to, and most companies follow a last touch/last click method or multiple teams take credit for ...
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506 Views
1 request
Susan "Spark" Park
Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo1y
Retention would always be the top of my list to monitor around a launch. This simple view of whether or not customers are sticking around will tell you more about the suc...
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522 Views
2 requests
Susan "Spark" Park
Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo1y
The Product Marketers' KPIs should roll-up into metrics that will change a business. Those are generally are in two buckets: Customers and Revenue.If these KPIs are not ...
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515 Views
2 requests
Susan "Spark" Park
Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo1y
I think adoption of the product ultimately is a Product Management owned goal. I actually believe most goals are owned by the Product Management team. It's up to the Pr...
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514 Views
1 request
Susan "Spark" Park
Pinterest Director of Product Marketing | Formerly Meta (Facebook), Spotify, Google, Monzo1y
Start with the why. Why isn't this organization data-driven? Unpack the history, and why certain things are important and how they drive the outputs that the business v...
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530 Views
1 request