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Josephine Ruiz-Healy

AMA: Spotify Associate Director, Head of Product Marketing at Spotify for Artists, Josephine Ruiz-Healy on Developing Your Product Marketing Career


January 21 @ 10:00AM PT

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  1. When you're considering a product marketing manager applicant, what are the main pieces of experience you're looking for?

    Josephine Ruiz-Healy

    Spotify Head of Product Marketing at Spotify for Artists • 1y

    Depends on the role. If I’m hiring an Associate PMM, I don’t expect to see prior PMM experience. It’s more about seeing a demonstrable record of achieving results, hearing a growth mindset during the live interview, and evaluating their communication skills with a take-home interview.  If I’m hiring a PMM or Senior PMM, I look at their prior PMM experience to determine if they have related experience for the open role. PMM can vary depending on the customer you’re serving (B2C vs B2B), the sales ...Read More

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  2. Does passive learning like reading or listening to podcasts contribute to developing a product marketing career tangibly?

    Josephine Ruiz-Healy

    Spotify Head of Product Marketing at Spotify for Artists • 1y

    Yes, as long as you are connecting the dots with your own work and applying what you’ve learned to your team. For example, I’m a big fan of Lenny’s Podcast and the MKT1 Newsletter — they’re great ways to learn how other companies approach product, marketing, and strategy and improve your own team’s growth or launch initiatives. I directly used one of the MKT1 Newsletters to inform annual planning for my team. You can find inspiration everywhere — keep your eyes peeled for good marketing in the w ...Read More

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  3. What objectives did you set for yourself to help develop your career as a PMM?

    Josephine Ruiz-Healy

    Spotify Head of Product Marketing at Spotify for Artists • 1y

    I wanted to develop mastery across PMM core competencies — inbound and outbound. At some companies, they split up product marketing into inbound or outbound teams, but I find that the most successful PMMs are those that can do both.  Inbound, i.e. the research that dictates what features and products to build for your target audience. This includes a strong understanding of your customer, competitors, and their market. Earlier in my career, I focused on taking on increasingly more challenging in ...Read More

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  4. What do most product marketers get wrong?

    Josephine Ruiz-Healy

    Spotify Head of Product Marketing at Spotify for Artists • 1y

    While an important part of product marketing is aligning with product goals and plans, most product marketers don’t spend enough time developing marketing-led strategies. I see a lot of PMMs that rely on product for direction, but the best marketing teams develop narratives that are out in front of the product, implement marketing levers that bring that messaging to life, and ultimately guide product direction.  For example, our marketing team noticed that customers were increasingly viewing and ...Read More

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  5. How do you map the next step once you've hit a certain level where growth slows down?

    Josephine Ruiz-Healy

    Spotify Head of Product Marketing at Spotify for Artists • 1y

    Start by clarifying where you want to go and what experiences will get you there. Where do you want to be in two, five, ten years? When you research or chat to people in those roles, what experiences have they had that you’re missing? Some of the best advice I ever received is to think about your career less like a straight shot up a corporate ladder and more like a portfolio of different experiences.  With that lens, growth can take many forms beyond just promotion — leading a challenging new p ...Read More

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