Christine Sotelo-Dag

AMA: Thoughtspot Director of Product Marketing & Customer Marketing, Christine Sotelo-Dag on Product Marketing KPI's

August 2 @ 10:00AM PT
View AMA Answers
Christine Sotelo-Dag
Close Head of Product Marketing2y
Must have KPIs will always vary from company to company based on size, industry, business model, etc (I have to add this disclaimer in). So, I'll break this out a bit by ...
...Read More
648 Views
1 request
Christine Sotelo-Dag
Close Head of Product Marketing2y
This challenge definitely resonates. Without historical data, it can be hard to know what is good, great, excellent, etc. A few tactics we've used in the past, when there...
...Read More
577 Views
3 requests
What are some of the *worst* KPIs for Product Marketers to commit to achieving?
There are many questions about the best KPIs to track, but none about the worst.
Christine Sotelo-Dag
Close Head of Product Marketing2y
This is a great question. As mentioned earlier, there are so many shared metrics between PMM and other parts of the business - ie Marketing, Product, Sales. So when commi...
...Read More
618 Views
2 requests
Christine Sotelo-Dag
Close Head of Product Marketing2y
Start with understanding the needs of the business. There are some pre-IPO orgs that are heavily focused on product led growth and therefore your metrics and KPIs should ...
...Read More
585 Views
2 requests
Christine Sotelo-Dag
Close Head of Product Marketing2y
We have multiple KPI's and I'd argue that the bigger challenge is they are often shared metrics. Shared with our marketing, sales and product counterparts - which makes a...
...Read More
651 Views
2 requests
Christine Sotelo-Dag
Close Head of Product Marketing2y
I think there is an element (for all teams in an organization) of reporting on metrics to internal stakeholders as a way to promote one's self, team and work. That said, ...
...Read More
599 Views
1 request
Christine Sotelo-Dag
Close Head of Product Marketing2y
This answer probably varies from PMM leader to PMM leader but my personal 30-60-90 day break down typically looks like: First 30 days: Onboard. Meet everyone you should m...
...Read More
818 Views
1 request
Christine Sotelo-Dag
Close Head of Product Marketing2y
Without knowing your business or business model, I think your CMO has a few key areas they are focused on, and they are looking to understand how you are going to help in...
...Read More
604 Views
1 request
Christine Sotelo-Dag
Close Head of Product Marketing2y
I think my first question here is why you aren't able to? If you are creating content (blogs, whitepapers, webinars, etc) you should be measuring high level metrics like ...
...Read More
643 Views
1 request