Christine Sotelo-Dag

Christine Sotelo-Dag

Group Product Marketing Manager, Intercom

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Christine Sotelo-Dag
Group Product Marketing Manager
Some of the low hanging fruit here would be setting up team rituals - team meetings, slack channels, team hubs, etc.  Some of the more logistical processes would include setting up a shared launch calendar to have a shared source of truth. Defining a tiering framework for launching products. E...more
Christine Sotelo-Dag
Group Product Marketing Manager
Although our company hasn't been officially remote, our Product teams all sit in Dublin, Ireland - while our PMMs are all sitting in San Francisco. Of course this physical (and time) difference poses some challenges - we've worked on some strategies that have helped bridge the gap.  - Make sure ...more
Christine Sotelo-Dag
Group Product Marketing Manager
My advice is to work on building relationship with the Product org. Proactively find ways you can bring them value - whether it be through market or competitive insights, product teardowns, industry knowledge, customer insights, etc. Find out what information they wish they had more of, and figur...more
Christine Sotelo-Dag
Group Product Marketing Manager
I think this depends largely on the size of an update - and the audience.  For our largest releases, they are communicated early and often - to drum up excitement. Through company all hands, sales trainings, slack channels, etc.  For mid-sized and smaller updates, we'll leverage the internal ...more
Christine Sotelo-Dag
Group Product Marketing Manager
From my hiring experience there are typically there are a few key characteristics and examples I look out for * Has to be a great storyteller - go beyond writing copy, and able to craft narratives * Ability to take complex topics and translate them into value * Customer-centric  * Cross-f...more
Christine Sotelo-Dag
Group Product Marketing Manager
I wouldn't under estimate solid PMM expierence, but I wouldn't let lack of direct PMM experience be a blocker either. As you've calledo out, being a well-rounded marketer/communicator is really important. My perspective is, if someone can demonstrate they are a solid story-teller - can take produ...more
Christine Sotelo-Dag
Group Product Marketing Manager
There are a few things you'll want to establish and get alignment on right out of the gates.  1. Establish a tiering framework. Define what a large product launch looks like (tier 1) and what would qualify a product / feature to be a tier 1 - and what activities would be aligned to it. Do the sa...more
Christine Sotelo-Dag
Group Product Marketing Manager
Our current org strucuture is made up of 6 groups. Most of our groups are aligned directly to product, and how product strucutres their org. So each product group that is focused on building customer facing product - has a PMM group aligned to it. We refer to these PMMs as "full stack" PMMs partn...more
Christine Sotelo-Dag
Group Product Marketing Manager
The essentials - and SDR deck, a first call deck, a standard intro demo, competitive intel and customer stories. Outside of those standards, our sales team really values our customer facing roadmap. And outside of standard 'big logo' customers testimonials - the more specfic industry / segmented ...more
Christine Sotelo-Dag
Group Product Marketing Manager
Sales should absolutely have a seat at the table. It might take awhile to cultivate this relationship, and it will need to start at the foundational level (ie. not - please review this content we've created). Start setting up time to meet with different leaders and sales folks outside of launch p...more
Credentials & Highlights
Group Product Marketing Manager at Intercom
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Lives In San Francisco