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Jon Rooney

AMA: Unity Vice President Product Marketing, Jon Rooney on Product Launches


September 26, 2023 @ 10:00AM PT

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  1. How do you create your product launch strategy?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 2y

    Your product launch strategy should be created out of answering two fundamental questions: "What problems are we solving for whom and why are we uniquely set up to win here?" "How exactly will we capture the additional value we're creating and what does that mean to our business?" Once you have crisp, clear answers to both, you can start building a launch strategy. Some launches are about introducing a new project for a new audience, which is a completely different motion and level of effort tha ...Read More

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  2. How do you make decisions around channels to use for new product launches?

    What are some of the key questions you want to answer when evaluating channels for a product launch and how do you go about finding these answers?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 2y

    Decisions around which channels to use for a product launch should be driven by the same two fundamental questions you need to craft a launch strategy: "What problems are we solving for whom and why are we uniquely set up to win here?" "How exactly will we capture the additional value we're creating and what does that mean to our business?" Your channels are a function of who you want to reach with what message and what your want them to do once they receive that message. So if you're launching ...Read More

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  3. How do you think about product launches for big strategic bets, when the product isn't "there" yet?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 2y

    We've all had to launch products before they're fully baked, and while it may be nerve-racking, you can think of the exercise more of a market introduction rather than a traditional product launch. You might want to focus on building awareness and credibility through top-of-the-funnel assets like whitepapers and infographics that speak to the market landscape and the use cases that your in-development product is setting out to tackle. Setting the groundwork with any 1st or 3rd party research abo ...Read More

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  4. If your product team works in two-week sprints, how do you balance and prioritize each launch? In other words is a "release" always a "launch" and how do you differentiate and treat each?

    Product team releases something worthwhile (to a degree) every two weeks. A new feature is released in an MVP stage (not always in beta) and frequently iterated on. How does a small team manage the constant updates to existing products to ensure clients are informed (so the updates get used/don't take anyone by surprise) but aren't constantly being bombarded by marketing messages.

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 2y

    I always frame a "release" as an engineering event in which new capabilities or a new product (after having been deemed "complete," passing QA, Docs fully update, etc) are either ready to be made available to customers in the form of distinct Release Candidate (RC) build or, in the case of SaaS, made available to customers on a rolling basis. Either way, there's no integrated marketing support in the form of PR, AR, social, demand gen, etc - that would be a "launch" - but PMM still needs to make ...Read More

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  5. What are your best tools to leverage product launches? Where do you find the most challenging? When is Product Marketing involved in the launch?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 2y

    The best tool for a product launch is a single system of record that captures both the strategic "why? what are the goals?" as well as the tactical "who's doing what, by when?" in one clear, easily discoverable place. This could be a tool like Airtable, Asana, Monday or something as simple and universal as a well-structured Google doc/sheet. Whatever it is, pressure-test and socialize the plan template as much as possible with stakeholders across marketing, product, sales, customer success, etc. ...Read More

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  6. How does Product Marketing measure the success of a launch?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 2y

    How you should measure the success of a product launch should be driven by the same two fundamental questions you need to craft a launch strategy: "What problems are we solving for whom and why are we uniquely set up to win here?" "How exactly will we capture the additional value we're creating and what does that mean to our business?" Looking particularly at question #2, you have to work backwards from what success for the business ultimately looks like. Is it about generating leads and contrib ...Read More

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  7. How different is a product launch for an acquired product vs built in-house?

    Jon Rooney
    Jon Rooney

    Box Vice President Product Marketing | Formerly Splunk, New Relic, Microsoft, Unity, Oracle • 2y

    A product launch for an acquired product vs. a product built in-house could be very different, largely dependent on how far along the acquired product is in terms of customers and brand. In many cases, the acquired product, especially in highly-technical categories, gets scooped up early by a company looking to fill a functional or technical gap (classic "buy" over "build" decision). In that case, it's unlikely that there are many customers or much revenue to account for so it should largely loo ...Read More

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