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Indy Sen

AMA: WeWork Former VP of Global Product Marketing, Indy Sen on Developing Your Product Marketing Career


July 23, 2019 @ 10:00AM PT

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  1. What advice do you have for a current product marketing manager who's looking to grow his/her career in product marketing?

    What type of opportunities should current product marketers seek out in order to best position themselves to lead the product marketing function at a company?

    Indy Sen
    Indy Sen

    Canva GTM Advisor/Fractional Leader/Author | Formerly Google, Salesforce, Box, Mulesoft, WeWork, Matterport, Canva • 7y

    See my answer here in terms of what can help you personally grow as a PMM. In terms of moving up the ranks, the journey is probably similar to other marketing roles where beyond a certain level, you need to go from being an IC (individual contributor) to being a manager.  To grow as an IC, and if that's your speed (management, despite the fancy titles, is not for everyone), you need to develop subject matter expertise and the reputation as a someone who is the best at x, y, z. Product marketing ...Read More

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  2. What's a typical product marketing career path?

    Indy Sen
    Indy Sen

    Canva GTM Advisor/Fractional Leader/Author | Formerly Google, Salesforce, Box, Mulesoft, WeWork, Matterport, Canva • 7y

    That's a good question. I think it will vary based on when you start your career as a PMM and where. I've seen PMM leaders go on to be CMOs and founders, or successfully transition over to areas like product management and general management.  In terms of roles/titles, you typically see a progression of the following type:  Product Marketing Manager (PMM) Senior PMM Group PMM Director PMM, Senior Director VP  Bigger firms like Google als have entry-level programs like the associate product marke ...Read More

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  3. What are the main functions that the PMM interfaces with and how do you see this changing over the next 2-5 years?

    Indy Sen
    Indy Sen

    Canva GTM Advisor/Fractional Leader/Author | Formerly Google, Salesforce, Box, Mulesoft, WeWork, Matterport, Canva • 7y

    It's really the following three functions: product, sales and the greater marketing team. You will regularly interface with these three, and depending on the company will be deeply embedded with product and sales.  The one way I see this changing is that businesses increasingly need to bring B2D aka Business to Developer sensibilities to the fore. Think about how so many companies are becoming "platform companies" and that means that product marketing will also need to supporters stakeholders su ...Read More

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  4. Given that Product Marketing role definitions and skills vary so much by company, how do you develop a transferrable career path if you end up switching firms along the way?

    Indy Sen
    Indy Sen

    Canva GTM Advisor/Fractional Leader/Author | Formerly Google, Salesforce, Box, Mulesoft, WeWork, Matterport, Canva • 7y

    No doubt your product, its value props and your audience will change from company to company.  What doesn't change however is your job to be done as a product marketer, and the role you get to play. No matter what organization I've been part of, PMM has always sat at the intersection of product, sales and marketing. Now you might get pulled in one direction or the other depending on the company (see answer above) but on any given day, you are the only person this side of a GM that will be as clo ...Read More

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  5. The job of a PMM can vary greatly from company to company, industry to industry, and even based on where they report to (Product vs Marketing). What have you found to be successful in defining your career as a PMM?

    Indy Sen
    Indy Sen

    Canva GTM Advisor/Fractional Leader/Author | Formerly Google, Salesforce, Box, Mulesoft, WeWork, Matterport, Canva • 7y

    Yes, in my experience there are definitely a few org considerations that will shape your fortunes as a PMM, and navigating those will determine whether you're set up for success.  The first, as you allude to is the function you report into. I've been in orgs where PMM has been in marketing, product or sales. IMO, PMM should always be part of marketing because, while you're no doubt deeply embedded with the latter two functions, you are by definition a marketer and need to be evaluated as such. T ...Read More

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  6. What are some things one can do outside of their job to accelerate their career in product marketing?

    Are there certain certifications, courses, volunteer work, etc. that are beneficial for a product marketer to pursue outside of their normal work?

    Indy Sen
    Indy Sen

    Canva GTM Advisor/Fractional Leader/Author | Formerly Google, Salesforce, Box, Mulesoft, WeWork, Matterport, Canva • 7y

    Such a great question. I think the best thing you can do invest in yourself and "sharpen the saw". This is especially critical earlier in your career. A couple of approaches:  1.) Read - My mom has this saying: Books are like software updates for your brain. Yes, not all business books are spell-binding page turners, but you'll quickly see that your brain will free associate and you'll draw on differents nuggets, often at opportune times. I've stumbled on frameworks for example that helped chart ...Read More

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  7. What skills are universally key to being a great product marketer?

    Indy Sen
    Indy Sen

    Canva GTM Advisor/Fractional Leader/Author | Formerly Google, Salesforce, Box, Mulesoft, WeWork, Matterport, Canva • 7y

    Influencing: You need the ability to inspire and drive cross-functional teams, often without any of the "authority". Cross matrixed orgs FTW, baby. Storytelling: You can turn a plot into a narrative (see answer above). You have a knack for finding that storytelling hook that gets to your why this solution, and why now? Positioning: You can distill a product's features and benefits into something that's aspirational and make the audience feel like this product is uniquely suited to their needs, a ...Read More

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