Tiffany Tooley

AMA: Workday Vice President Product Marketing, Tiffany Tooley on Messaging

February 26 @ 10:00AM PST
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We will email you Tiffany's answers to these questions after the event in case you can't make it.
What are some steps you've taken to improve your writing skills?
How do you ensure your sales team is versed enough in using the right messaging with the right customers?
How often do you measure effectiveness and revisit messaging?
What stakeholders do you typically involve in messaging?
How do I craft messaging for product laggards - those in our target audience who hesitate or resist to adopt technology?
What's the best KPI to measure the success of messaging?
How do you use that messaging to craft a high conversion landing page?
How to evoke emotions in messaging?
When competitors are using similar messaging or targeting the same audience, how do you ensure your brand’s voice and value proposition stand out?
What are some effective strategies for writing clear and compelling messaging?
This is something I've been struggling with since becoming a PMM
What does an ideal messaging and positioning doc look like to you? Could you run through an example?
When do you consider revisiting messaging hierarchy for products?
When has a product changed so much that it needs a new message house? What considerations are needed when a product has been re-branded?
Who are the top stakeholders that would ideally inform and be part of the messaging development process?
What is a good way to organize internal messaging docs for a product with many vertical use cases?
How do you craft messaging for an MVP that only has a portion of the functionality of it's entire roadmap when it goes to market?
How do you navigate avoiding jargon in messaging if you have leaders or stakeholders that like to use those buzzwords?
How to measure effectiveness of messaging?
What are the key elements of a compelling product message that resonate with enterprise customers in software testing space?
Whats your advice for rolling out a messaging/positioning shift to the business?
How are PMMs leveraging AI in their messaging efforts?
Please describe the best process to validate messaging with prospects? With existing customers?
How do you develop competitive messaging when your product doesn't bring competitive features to market?
How do you explain to your stakeholders the difference between messaging and content?
What are some specific ways you test messaging in your target market and outside of your customer base? Thank you!
Is there a difference in tactics for messaging if the company is following a product led growth strategy?
What messaging process are you following and how is it values based?