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Polomi Batra

AMA: Zendesk Director of Product Marketing, Polomi Batra on Product Marketing Career Path


August 20, 2024 @ 10:00AM PT

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  1. What does the first day as a product marketing manager look like?

    what should i do and what should be expected

    Polomi Batra
    Polomi Batra

    Zendesk Director of Product Marketing • 1y

    In the initial weeks as a Product Marketing Manager, your focus should be on deeply immersing yourself in the product and GTM strategy to learn, absorb and build a strong foundational understanding of what you are tasked to market. This can involve key activities like: Engage with the product: Gaining a comprehensive understanding of the product you'll be marketing is crucial. This can be achieved by exploring an internal demo environment, setting up a trial account, collaborating with a technic ...Read More

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    2 requests
  2. As a hiring manager, what are you looking for in a product marketing manager?

    Polomi Batra
    Polomi Batra

    Zendesk Director of Product Marketing • 1y

    Many things! Here are a few though: 1. Strategic thinking Ability to understand and analyze market trends, customer needs, and competitive landscapes to inform strategy. 2. Product knowledge A passion for products. Someone who has or can have a strong grasp of the product, its features, benefits, and unique value propositions. 3. Customer-centric mindset Understanding customer pain points and needs to craft messaging that speaks directly to their challenges, while also being a voice for the cust ...Read More

    1,685 Views
    3 requests
  3. How would you advise a recent university graduate to break into product marketing?

    I am a Psychology student about to graduate in a few months, and am looking for insight into how I can grow skills relevant to product marketing and look for experience.

    Polomi Batra
    Polomi Batra

    Zendesk Director of Product Marketing • 1y

    Breaking into product marketing as a recent graduate requires a strategic approach: Build a strong foundation: Supplement your degree with certifications in product marketing (Product marketing alliance and Pragmatic Institute are two good spots to start), digital marketing, product management, or data analysis. Gain practical experience: Seek internships, entry-level roles, or work on side projects that require similar skills to product marketing (skills like messaging, positioning, research on ...Read More

    2,169 Views
    1 request
  4. I'd love to make the jump from consulting into product marketing, and would love any advice you have for making that transition. How would you suggest showing that my skills are transferable to product marketing?

    Polomi Batra
    Polomi Batra

    Zendesk Director of Product Marketing • 1y

    I think transitioning from consulting to product marketing is a natural move, as many of the skills you’ve developed in consulting are highly relevant to product marketing. Here’s how you can make that transition and demonstrate your transferable skills: 1. Leverage analytical and strategic skills Showcase problem-solving: Highlight your ability to analyze complex problems and develop strategic solutions. Product marketing often involves understanding market challenges and crafting strategies to ...Read More

    1,886 Views
    1 request
  5. How do you think about balancing your time between meetings, emails, and work that needs to be done with relationship building and even trying to ensure you still have personal time?

    Polomi Batra
    Polomi Batra

    Zendesk Director of Product Marketing • 1y

    This is a tough one and one that I still struggle with myself. Here are a few things I like to do: Prioritize tasks: Focus on high-impact work and block off deep work time. I like to set time to do deep thinking work either at the start of the day or at the end of the day. Use productivity tools: Leverage tools to streamline tasks and automate routine activities like ChatGPT, or Notion, etc. I count meetings and relationship building both as work in my role: Optimize meetings: Only attend essent ...Read More

    1,790 Views
    2 requests