Ken Liu

AMA: Databricks Director - Sales Strategy & Operations, Ken Liu on Revenue Ops KPIs

March 13 @ 10:00AM PT
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Ken Liu
Redis Director - Global Sales Strategy & Operations | Formerly Databricks, Google2y
When developing successful OKRs that maximize impact and have greatest impact, I recommend two rules:Develop OKRs that directly or indirectly align with your company's to...
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1169 Views
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Ken Liu
Redis Director - Global Sales Strategy & Operations | Formerly Databricks, Google2y
It's rare that you are the first company to set KPIs when entering a new market. Here are some best practices I've used to set realistic KPI goals when I helped advise c...
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827 Views
1 request
Ken Liu
Redis Director - Global Sales Strategy & Operations | Formerly Databricks, Google2y
Since what constitutes a good OKR is contextual by org, I'll share guiding principles I use to develop strong rev ops OKRs:Align OKRS directly/indirectly to the company's...
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1345 Views
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Ken Liu
Redis Director - Global Sales Strategy & Operations | Formerly Databricks, Google2y
Here are some red flags for KPis that you are asked to own:There is not support for the KPIThe KPI definition is not clear and well definedThe levers for achieving the KP...
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940 Views
1 request
Ken Liu
Redis Director - Global Sales Strategy & Operations | Formerly Databricks, Google2y
Here are some pitfalls I've seen when defining rev ops KPIs:Focusing on just lagging indicatorsMissing KPIs that cover the entire GTM market teamFocusing on generic leadi...
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886 Views
1 request