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Ken Liu

Director - Sales Strategy & Operations, Databricks

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What are some ways that junior and newer revenue operations managers can get greater exposure to the C-Suite?

Ken Liu

Databricks Director - Sales Strategy & Operations • June 8

Having access to the C-suite can be helpful for your career from a learning, career growth and networking experience. Some ways to gain access to the C-suite include: 1. Working on projects that have visibility to the C-suite 2. Assisting with events that have C-suite attendance or sponsorshi......Read More

735 Views

What are the top 3 things that will provide value to C-Suites as a revenue operations manager?

Ken Liu

Databricks Director - Sales Strategy & Operations • June 8

Revenue operations provides utility to the C-suite in various capacities, ranging from revenue forecasting, to process optimization to data and analytics. These are all core functions of rev ops that drive value to CXOs. Regardless of core rev ops function, I've found these best practices to a......Read More

669 Views

How did you work with the C-Suite, earlier in your career?

Ken Liu

Databricks Director - Sales Strategy & Operations • June 8

I was fortunate enough to have access to client C-suite early in my career at Google when I was part of their ad sales teams. Within the sales team, I specialized in marketing analytics, where my job was to help calculate and present to clients the digital media ROI they would receive from inv......Read More

602 Views

How do you influence the C-Suite to get more resources?

Ken Liu

Databricks Director - Sales Strategy & Operations • June 8

In my experience, the most successful way to convince leadership for more HC is by adopting one or more of the following best practices when submitting the ask: 1. Show how the request will directly/indirectly improve the bottom line 2. Quantify the impact of the incremental HC 3. Demonstra......Read More

563 Views

How do you ensure alignment when you have two senior executive stakeholders who disagree with each other on the proposed strategy and you are stuck in the middle?

Ken Liu

Databricks Director - Sales Strategy & Operations • June 8

When you're facing this unenviable position, I recommend adopting these best practices: 1. Ensure both execs' strategy is trying to solve the same problem statement 2. Help the execs review how well their strategy aligns against a company and customer first principle 3. Ensure there is ......Read More