AMA: Deel Team Lead, Salesforce Development, Bridget Hudacs on Stakeholder Management
June 8 @ 10:00AM PST
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Deel Team Lead, Salesforce Development, Bridget Hudacs on Stakeholder Management
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Bridget Hudacs
Knowledge Vortex Salesforce Functional Analyst • June 9
1. Work with a sense of urgency. If a project can be completed quickly (no downstream impacts), then get it done. Those little projects build a lot of goodwill. 2. Communicate clearly and often. Perhaps that's weekly or monthly meetings to align on current/future projects. In addit......Read More
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Bridget Hudacs
Knowledge Vortex Salesforce Functional Analyst • June 9
First, when I look at ownership, I look at “who is accountable for the success of the solution?” If there is a conflict, I ask a few questions of the group to determine ownership: 1. What is the problem we’re trying to solve? 2. Who is most directly impacted by the outcome of the decision be......Read More
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Bridget Hudacs
Knowledge Vortex Salesforce Functional Analyst • June 9
* Agree on the in-scope and out-of-scope elements for the project with the key stakeholders. * Set clear responsibilities and timelines for in-scope project outcomes. * Identify dependencies so the team knows how adjustments to timeline impact the project as a whole. * Set up a regul......Read More
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Bridget Hudacs
Knowledge Vortex Salesforce Functional Analyst • June 9
1. Value Stream Mapping, especially documenting the current state, is an invaluable tool to identify key stakeholders for the project and to see the work required to create the future state. 2. Once key stakeholders are identified and the current and future states are mapped, hold ......Read More
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Bridget Hudacs
Knowledge Vortex Salesforce Functional Analyst • June 9
Whenever possible, have all stakeholders in a scoping meeting to agree on the project fundamentals: 1. What is the problem that we're trying to solve? 2. What is in-scope for developing the solution? What is out-of-scope? 3. What are timelines for delivery? 4. Who is responsible for vario......Read More
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Bridget Hudacs
Knowledge Vortex Salesforce Functional Analyst • June 9
I typically defuse tense relationships with clear communication and a little humor. For background: I've inherited historically tense relationships and, in listening to the complaints or assumptions made by the function, identified the issues that require increased communication. These issues ......Read More
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