AMA: Knowledge Vortex Salesforce Functional Analyst, Bridget Hudacs on Technology Management

My experience with blending legacy systems and new technology is to use a middleware to integrate the two.With middleware integrations, there are a few best practices tha...

I constantly look at the ROI and/or impacts of outcomes, and discuss those with the key stakeholders before moving forward with customization.What I have found is that pe...

In terms of business growth and the tech stack:With customer growth, I want to ensure that the tools in the tech stack are robust enough for current and anticipated (2 - ...

To foster a culture of continuous improvement, foster a culture of collaboration:Encourage communication between team members and cross-functional teams. In the Kaizen ph...

To negotiate relationships with technology vendors, the short answer is: come to the table prepared.Know the (rough) amount of licenses that you're looking to acquire. Yo...