Katie Harkins

AMA: Glide VP of Sales, Katie Harkins on Stakeholder Management

November 11 @ 10:00AM PT
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Katie Harkins
Glide VP of Sales6mo
Each stakeholder has a different definition of value. Almost ever sales org I've ever joined I've printed out every single public customer story and flash carded it into ...
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398 Views
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Katie Harkins
Glide VP of Sales6mo
Find out who hired who. It's my favorite trick. Linkedin Sales Navigator is really good for this. Tenure in the company, awards that were given, promotional time frames, ...
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409 Views
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Katie Harkins
Glide VP of Sales6mo
Once you start working complex sales, you'll see this often and you have to get good at it. I recommend reading Pitch Anything by Oren Klaff or get it on audible. At the ...
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373 Views
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Katie Harkins
Glide VP of Sales6mo
The difference between PLG and enterprise is like dating in JR high vs. getting married to someone and committing to them for 40+ years. PLG: You users are already using...
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408 Views
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Katie Harkins
Glide VP of Sales6mo
Simple rule I live by: If you don't know your customer's dog's name, you don't know your customer. When is their birthday? How are they trying to get promoted? Do they ha...
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390 Views
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Katie Harkins
Glide VP of Sales6mo
Remember to get customer buy in on the agenda and what is being presented. Bring in an external speaker from their industry if you're looking to mix up a QBR and inspire ...
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391 Views
2 requests
Katie Harkins
Glide VP of Sales6mo
ABCD. Always be conducting discovery. Qualifying isn't a checklist. You have to genuienly be curious. Inspire your buyers to think or teach them something new. What the p...
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367 Views
2 requests
Katie Harkins
Glide VP of Sales6mo
Tweet at them. Snail mail them. Whats app them. Linkedin DM them. Wiggle into the org from an introduction from a high school friend. Sales is an art and a science and if...
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389 Views
2 requests