Ben Terrill

AMA: Seso Head of Customer Success, Ben Terrill on Influencing the C-Suite

August 19 @ 9:00AM PT
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Ben Terrill
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify8mo
As a company expands, the way decisions are made and the people who influence them will evolve. In smaller organizations, the chain of responsibility is usually very clea...
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587 Views
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Ben Terrill
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify8mo
Winning executive buy-in starts with preparation and perspective. Before bringing an idea forward, test it with your manager or trusted colleagues to refine your thinking...
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504 Views
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Ben Terrill
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify8mo
Situations like this require tact, patience, and an ability to see the bigger picture. I approach them much the same way I would with any two people who are in disagreeme...
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472 Views
1 request
Ben Terrill
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify8mo
One of the most effective ways to gain visibility with senior leadership is to actively volunteer for opportunities that put you in the spotlight. This could be a special...
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591 Views
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Ben Terrill
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify8mo
Two habits stand out above the rest: reliability and clarity. Reliability means always delivering on what you say you will do, and doing so on time. Executives value peop...
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454 Views
1 request
Ben Terrill
Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify8mo
Early in my career, I deliberately sought out opportunities that would allow me to work closely with executive leadership. I volunteered for projects that required C-suit...
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436 Views
1 request