AMA: Seso Head of Customer Success, Ben Terrill on Influencing the C-Suite
August 19 @ 9:00AM PT
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Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 8mo
As a company expands, the way decisions are made and the people who influence them will evolve. In smaller organizations, the chain of responsibility is usually very clea...
587 Views
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Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 8mo
Winning executive buy-in starts with preparation and perspective. Before bringing an idea forward, test it with your manager or trusted colleagues to refine your thinking...
504 Views
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Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 8mo
Situations like this require tact, patience, and an ability to see the bigger picture. I approach them much the same way I would with any two people who are in disagreeme...
472 Views
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Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 8mo
One of the most effective ways to gain visibility with senior leadership is to actively volunteer for opportunities that put you in the spotlight. This could be a special...
591 Views
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Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 8mo
Two habits stand out above the rest: reliability and clarity. Reliability means always delivering on what you say you will do, and doing so on time. Executives value peop...
454 Views
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Seso Head of Customer Success | Formerly Brex, Finn AI, Mobify • 8mo
Early in my career, I deliberately sought out opportunities that would allow me to work closely with executive leadership. I volunteered for projects that required C-suit...
436 Views
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