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Kexin Chen

AMA: Harvey VP of Marketing, Kexin Chen on Field Marketing


October 9 @ 10:00AM PT

View AMA Answers

  1. How do you define Field Marketing’s remit vs. Demand Gen, ABM, and Partner Marketing?

    Kexin Chen
    Kexin Chen

    Harvey Vice President Marketing • 8mo

    Depending on whether you are SLG/PLG and the size of the organization, you may not need this level of distinction/specialization. When I think about these different functions: Demand Gen: I think of demand gen as the at scale, always on motion. You need your channel experts and campaigns focused on delivering predictable lead volume and conversions. It's the first engine you build and has to be humming. Field Marketing: Aligns and maps closely to sales leaders. I see this most successful when th ...Read More

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  2. How do you think about forecasting ROI on a conference before you commit?

    Kexin Chen
    Kexin Chen

    Harvey Vice President Marketing • 8mo

    For sponsorships, I generally evaluate around the below criteria: Attendees: I request the past attendee lists to match against our target contacts and accounts. I can use this to approximate the amount of open opportunity currently attached to those accounts to get a general sense on the potential value of going. I also look at whether we have key prospects in attendance from our target lists where it could be a critical executive relationship to foster. Brand Equity/Thought Leadership: I also ...Read More

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    2 requests
  3. What strategies do you employ to engage attendees before, during, and after the event?

    Kexin Chen
    Kexin Chen

    Harvey Vice President Marketing • 8mo

    For an event, I think it's critical to align on a compelling reason for attendance. Getting specific on the title level and purpose helps clarify what content/format is best. If you have a loose ICP and focus, it's hard to ensure that you're going to cut through and get the person to spend time at your event. Then logistically, a few best practices: Pre-Event: Have enough lead time for the first invite. Keep it brief and compelling. Send follow ups and leverage Sales Navigator to route via share ...Read More

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    2 requests
  4. How do you attribute revenue and pipeline growth directly to specific events?

    Kexin Chen
    Kexin Chen

    Harvey Vice President Marketing • 8mo

    I think about it in terms of incrementality. Marketing isn't as straight forward as it used to be with the proliferation of channels. I'd get specific and run a regression to see across all of your marketing touch points what has higher incrementality from a volume and value standpoint. You can then pinpoint by program, campaign, channel, etc. You can also look at volume, value, velocity, and win rates of your event attendees compared to a cohort who didn't attend with similar attributes.

    421 Views
    3 requests