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Have you come across good resources for thought leadership content related to product operations? If so, which would you recommend?

Casey Flinn
Casey Flinn
Realtor.com Sr. Director, Product OperationsFebruary 22

I strongly recommend you join groups, reach out to other Product Ops folks in LinkedIn and ask to learn more. Nobody really has this role canonized, in fact there are multiple versions of what Product Ops could be. We are kind of in this "norming" phase of Product Ops so its important that you form a clear point of view of your own of what your company needs (or thinks they need :) ) so that you can craft the right flavor of Product Ops.

I have found some quality conversations / ideas via interactions in the PLA slack community. Also, Marty Cagan with Silicon Valley Product Group has started sharing some of his thoughts on Product Ops.

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Clare Hawthorne
Clare Hawthorne
Oscar Health Senior Director, Product OperationsMarch 22

My go-to resource for Product Ops right now is PLA They have great blog posts and a Product Ops Summit (at least once per year, maybe twice?). My favorite aspect is their PLA Slack community – they have a specific Product Ops channel and folks are very generous with their time to share thoughts and best practices. I’ve also used it to set up 1:1 networking chats, which were invaluable as I was defining the Product Ops strategy at Oscar.

Many of the prolific Product blogs (like Pendo.io, Product Plan, Mind the Product, Product School) also have Product Ops resources; however, some of those have a very defined point of view about what Product Operations ought to be. Given that I believe Product Ops can (and should) be tailored to what the company needs, I’ve found it more helpful to to engage with people in the PLA Slack community and have live discussions.

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