Charles Tsang

AMA: BILL Head of Product Marketing - Platform Products, Charles Tsang on Stakeholder Management

September 11 @ 10:00AM PT
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đź‘‹ Charles Tsang
Hi all, I'm Charles Tsang, Head of Product Marketing - Accounts Payable, Accountant Channel, and Developers / Partners @ BILL:

• 👋 Based in: SF Bay Area
• 🧠 Top of mind: How AI will transform the PMM craft
• 💬 Ask me about: Career Development
• 🍦 Fun fact: I'm super into fitness, so much so that I moonlight as a personal trainer (nights and weekends previously, although I've tapered a bit of it off!)
How can we connect with stakeholders related to product marketing strategy as a new comer?
Since I am a new colleague, how can I build a relationship with internal stakeholders?
Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners • 7mo
My interpretation of this question is that it’s about how you build relationships with the right stakeholders and establish operating mechanisms to socialize, align on, a...
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437 Views
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Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners • 7mo
When it comes to deciding how much stakeholder feedback to take in versus when to set boundaries, two things come to mind (using messaging as an example).First, having a ...
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697 Views
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Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners • 7mo
When it comes to setting timelines, I try to be as directive as possible—while still leaving space for adjustments and alternative proposals.It’s a bit like a negotiation...
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808 Views
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Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners • 7mo
Balancing alignment with avoiding “too many cooks in the kitchen” really comes down to clarity of roles, and for me, that starts with a DACI (Yes, I’m obviously a big fan...
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2398 Views
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Charles Tsang
BILL Head of Product Marketing - Accounts Payable and Developers / Partners • 7mo
One way AI can make cross-functional alignment easier is by helping you cut down the time it takes to build an evidence-backed point of view.As PMMs know, alignment often...
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727 Views
2 requests