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Aurelia Solomon

AMA: Drift Senior Director of Product Marketing, Aurelia Solomon on Product Marketing Skills


June 15, 2023 @ 10:00AM PT

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  1. How important are brand marketing skills for product marketers compared to analytical skills?

    There is often a huge emphasis on analytical skills, instead of brand marketing skills, when it comes to product marketing job descriptions.

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    This really depends on the business. I think both skills are incredibly valuable for Product Marketing. If you are new to PMM with a brand marketing background, you'll likely be stronger in the areas of messaging & positioning, campaigns, and TOFU/MOFU content. If you're new to PMM with strong analytical skills, you might be a great fit for pricing & packaging, win/loss analysis, competitive analysis, product strategy and launches. I've seen folks with both types of backgrounds be very s ...Read More

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  2. What soft skills are must-haves for product marketers in your experience apart from diplomacy, curiosity, and empathy?

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    • Communication

    • Leadership

    • Strategic Thinking (ability to think and see big picture but also dive into the details and problem solve). For example, can this person go deep into researching a competitor, distill their findings, and add the context of their own business, to deliver concise and defensible talking points to arm the sales and customer success teams with.

    • Stakeholder Management

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  3. What advice do you have for recent graduates that want to go straight into product marketing?

    Typically, these roles require 3-5 years of experience and/or an MBA. Are there roles we should target instead that will help transition into product marketing? What qualities do you want to see in young professionals that want to land in product marketing?

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    It's a hard discipline to enter right out of college but it's absolutely doable. I say that because it's a high visibility function that is extremely cross-functional and requires attention to detail but also the ability to think bigger and strategically. Many of these skills are learned with working experience -- how to engage with executives, how to turn research into concise talking points for sales, how to influence a large group of stakeholders etc. My advice is to talk to as many folks in ...Read More

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  4. Should product marketing decisions be data-driven or more so data-informed? Should PMMs lead with intuition and use data to back up their assumptions?

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    Data driven! You can use intuition (re: what you're hearing from prospects, customers, reps, analysts etc) to create a shortlist of assumptions, but you must validate that with data. If the data doesn't support it, it doesn't mean it's not important, but you need to clearly call out the discrepancy of what you're hearing vs seeing in the data (and perhaps dig more into why this is happening -- or give it another quarter or two of data to track any changes) If you lead with just data informed, yo ...Read More

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  5. How do you recommend working in my soft skills and their importance in the job interview when not directly asked?

    I find that interviewers very often focus on the hard skills, but I think it’s the soft skills that can make/break a candidate. I usually try to highlight my soft skills within the context of my “STAR” stories.

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    I love this question! I always look for the soft skills because smart, hardworking people will learn the hard skills. When I'm hiring, I think about what the business and team needs in its current state through the next year or so. Sometimes that means I have the flexibility to hire someone who doesn't have all the hard skills (and can learn them) but sometimes it means I need someone who knows the job inside and out and can hit the ground running without much coaching on the hard skills. I beli ...Read More

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  6. What skills do you consider most important to transition from PMM to Sr. PMM?

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    Communication and executive presence (and if in a management role, delegation). As one moves into more senior PMM roles, it becomes more about the softer skills (you already know how to do the core job!) In a senior role, your success depends a lot on how well you can communicate internally (upward to execs, to peers, to different departments and/or leaders in the business) and externally (with customers, prospects, analysts, influencers etc). Learning how to clearly articulate your position in ...Read More

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  7. When joining a new team, is it better to have the right soft skills and have to learn the hard skills of the job or vice versa?

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    See my answer above. It depends on the company and what their needs are. My default is hiring for soft skills because they are harder to teach, but that's not always possible to meet business goals. Sometimes the hiring manager needs someone who can come in right away and do the job with minimal coaching on the hard skills. This is a good thing to suss out in your interview process -- ask the hiring manager what they are looking for.

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  8. What are some helpful tips for writing email communications to the sales team?

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    Keep it short and simple. Majority of reps (and people) won't read more than a paragraph. Use bullets to keep it concise and easy to skim Always include a CTA (what do you want them to do with this) and what's in it for them to read it/take an action/use the content etc. Make sure your ask of them is VERY clear and includes any links to resources they might need (i.e. call sheet, list of accounts etc) If there is a lot of information to share, start with a 3 bullet TL;DR / exec summary (what the ...Read More

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  9. What should I do when I don't think that the feedback from my boss is correct and how do I approach it?

    I get a lot of critical feedback from my boss and I don't always know what to do with it or how to improve. Sometimes I don't even agree with the feedback.

    Aurelia Solomon
    Aurelia Solomon

    Salesforce Senior Director, Product Marketing • 3y

    Great question! And upward feedback is so important. We are all always learning so feedback is critical. In your next one on one (or schedule time if you don't have it). Think about what your goal for the meeting is. Is it just to give the feedback? Is it for your boss to change their decision? Knowing what outcome you want before you enter the conversation will help you stay on track. In the meeting, ask to understand the why (and context) behind the decision your boss made. The above response ...Read More

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