Sophia (Fox) Le

AMA: Glassdoor Product Marketing Team on Market Research

September 27 @ 9:00AM PT
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Bonnie Chiurazzi
Glassdoor Director of Market Insights3y
There are a few different ways to go about creating personas (which may be more closely aligned to “archetypes” or “segments” depending on the terminology your organizati...
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Bonnie Chiurazzi
Glassdoor Director of Market Insights3y
In our experience, market research is generally better suited toward future-focused strategic decisions than behavioral data (e.g. where can we expand our product offerin...
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1601 Views
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Sophia (Fox) Le
Glassdoor Director, Product Marketing3y
Yes! Glassdoor, under the leadership of Bonnie (Head of Market Insights), established two market research online communities (MROC): one for consumers (B2C) and one for c...
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4054 Views
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Sophia (Fox) Le
Glassdoor Director, Product Marketing3y
From my, Patti (Head of Consumer PMM) and Bonnie’s (Head of Market Insights) point of view, a successful GTM launch requires early PMM/market research involvement in the ...
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765 Views
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Patti Lew
Glassdoor Head of Consumer Product Marketing3y
Ideally you would draw on both a combination of quantitative and qualitative data to shape your segmentation research. Start with a hypothesis of who your TAM (total add...
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Sophia (Fox) Le
Glassdoor Director, Product Marketing3y
Bonnie, Patti, and I always recommend getting in touch with your target audience/customers by any means necessary! One way to get started is to identify who has the best...
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635 Views
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Patti Lew
Glassdoor Head of Consumer Product Marketing3y
There are a number of foundational research reports and insights you can provide to your product partners before they delve into the development process. These include: ...
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13565 Views
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Sophia (Fox) Le
Glassdoor Director, Product Marketing3y
In the most simpliest terms, a direct competitor is solving a simliar or same pain point as you are. One goal in conducting a competitive analysis as part of your market ...
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683 Views
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Bonnie Chiurazzi
Glassdoor Director of Market Insights3y
Before we answer this one, here’s a little context about market research at Glassdoor. Our market research team is called “Market Insights” and it sits on the PMM team. M...
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1800 Views
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What role do market trends play in your wider market research program/thought process?
Market trend research is an activity that crops up a lot in product marketing, but I've yet to truly understands its value and application, beyond being something that's quite interesting to include as part of a larger body of work. Thanks!
Patti Lew
Glassdoor Head of Consumer Product Marketing3y
Market shifts cannot be ignored, otherwise you will be left behind and will no longer be relevant. In the last two and a half years, we’ve all seen significant changes in...
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502 Views
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Bonnie Chiurazzi
Glassdoor Director of Market Insights3y
There are so many best practices here! We’ll name the ones most top-of-mind, but please know this is not an exhaustive list. It seems simple, in theory, to conduct a rese...
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1855 Views
1 request
Bonnie Chiurazzi
Glassdoor Director of Market Insights3y
Persona frameworks are unique to the organizations and teams who use them. But there are a few core elements that will add some structural integrity to your personas. C...
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10286 Views
1 request
Bonnie Chiurazzi
Glassdoor Director of Market Insights3y
First of all, *hugs*. I've worked on both the vendor and client sides of research, so I've had the opportunity to work with many different teams with varying levels of in...
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1404 Views
1 request