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Sarah Din

AMA: Quickbase VP of Product Marketing, Sarah Din on Go-To-Market Strategy


June 11, 2025 @ 10:00AM PT

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  1. What are some of the best product go-to-market strategies used by best brands?

    Sarah Din
    Sarah Din

    Former SVP of Product Marketing at Quickbase • 1y

    The GTM Strategy depends highly on your product and your audience, but a few examples at a high level: Product-Led Growth (PLG) Slack, Zoom, Figma - let the product sell itself Free trials or freemium models that hook users organically Viral loops built right into the product experience Community-First Approach HubSpot built their entire empire on inbound marketing education Notion grew through power users creating templates and tutorials Less selling, more helping and building trust Vertical-Sp ...Read More

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  2. What advice do you have for product marketers to ensure exposure to analyst relations at their company?

    Sarah Din
    Sarah Din

    Former SVP of Product Marketing at Quickbase • 1y

    AR plays a big role in the strategic side of PMM so make yourself indespensible to AR Own the briefing materials - analysts need crisp, compelling product narratives and your PMM team should be creating those Become the competitive intelligence hub - analysts love market landscape insights, and PMMs usually have the best intel Drive the research strategy - which reports matter for your market, what questions should we be asking Connect AR to your goals - show how analyst insights improve your po ...Read More

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  3. How do you stay aligned with your customer success teams for your managed accounts?

    Thinking through driving webinar attendance, launching new features, persona mapping etc.

    Sarah Din
    Sarah Din

    Former SVP of Product Marketing at Quickbase • 1y

    Misalignment here can kill so many good GTM efforts. Here's what's worked for me: Strategic Partnership, Not Just Coordination CS and GTM need to be true partners in driving account growth My team works closely with CS leadership to identify expansion patterns and churn signals We align on shared OKRs - not just handoffs but joint accountability Data-Driven Account Insights CS teams have the deepest customer intelligence - usage patterns, satisfaction scores, actual business outcomes My team lev ...Read More

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  4. What medium (slides, software, etc.) should be used to share product roadmap with customers without competitors getting access and without the risk of resources being shared that are out dated?

    Trying to find a solution for our revenue team to share exciting product updates, while ensuring competitors don't get access to details and ideally not needing to make constant updates.

    Sarah Din
    Sarah Din

    Former SVP of Product Marketing at Quickbase • 1y

    Here are a few approaches Public roadmap - high-level themes and directions (competitors will see this anyway) Customer-only portal - authenticated access with more detail for paying customers Executive briefings - detailed timelines and specs for key accounts only Or use tools built for this: Customer portal platforms - Aha!, ProductPlan, or even custom-built sections in your existing customer portal Dynamic content tools - personalized presentations that auto-update based on customer tier/rela ...Read More

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  5. How can a GTM for a new product with comparatively fewer features than the competitors, but it is affordable, be planned in a saturated market?

    There's a product that does only a few things that the competitor does, but at an affordable price. But there are more affordable products in the market already, and they have fewer features than the new product. Now considering these, how to make a GTM plan, or should something be done from the product side to differentiate it?

    Sarah Din
    Sarah Din

    Former SVP of Product Marketing at Quickbase • 1y

    Sounds like you're stuck in the middle of the feature/price matrix. Here's how I'd think through the GTM strategy: First, Clarify Your Position Are you the "good enough" solution - fewer features but hits the core use cases perfectly? Or the "premium affordable" - more features than budget options, less than enterprise tools? This positioning determines everything - messaging, target customer, sales strategy Here are your GTM Strategy Options: Option 1: Own the "Sweet Spot" Positioning Target th ...Read More

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  6. We're looking to expand our B2B SaaS product in new markets (UK)? How should I go to market? What bases should I cover?

    We have a sales-partner channel (CRM company) that sells us. What should I be looking at additionally to create more momentum with brand awareness that ultimately creates a pipeline for both the sales teams (ours and theirs)? I'm looking at the following; 1. Sales outreach (both teams). 2. Listing websites. 3. Press release. 4. Social media marketing.

    Sarah Din
    Sarah Din

    Former SVP of Product Marketing at Quickbase • 1y

    Here's how I'd approach it. Build your Foundation First Localization matters more than you think - pricing in GBP, GDPR compliance, UK-specific case studies Legal/regulatory setup - get this sorted early or it'll slow everything down Partner alignment - make sure your CRM partner has UK presence and understands the market nuances Your list is solid, but I'd prioritize like this Immediate Impact (0-6 months) Partner enablement first - they're your fastest path to market LinkedIn strategy - huge i ...Read More

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  7. How to mitigate any risks associated with the pricing strategy/price changes for a B2B2C product for a very early-stage startup?

    For a very early-stage startup, we are experimenting with various strategies, including pricing, to understand the customer's willingness to pay. If I go to market with a certain price point and later make changes to it, how would this impact sales and customer perception? How can I avoid any risks associated with this?

    Sarah Din
    Sarah Din

    Former SVP of Product Marketing at Quickbase • 1y

    In an early-stage GTM - you need pricing flexibility but also customer trust. Here's how I'd navigate it: Frame It as Partnership, Not Experimentation Early adopter positioning - customers expect evolution from startups, lean into it Co-creation narrative - "we're building this together" vs. "we're figuring it out" Transparency builds trust - acknowledge you're refining based on market feedback Build a thoughtful Pricing Strategy Framework Start higher than you think - easier to discount than ra ...Read More

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