AMA: Redis Director - Global Sales Strategy & Operations, Ken Liu on Establishing the Revenue Ops Function

When interviewing candidates for sales strategy and operations roles, I always run a structured interview process that helps ensure the key success factors for the role a...

When joining a smaller rev ops team, take time to understand the key pain points of the business, identify 'quick wins' (projects or activities that address the pain poin...

A key difference between rev ops teams of small vs large companies is how well-defined swim lanes are.When I was in rev ops at a larger company like Google, the rev ops f...

I've found success retaining high performers by investing time to understand what motivates the team member, and creating opportunities and/or taking action on activities...