AMA: Shopify Senior Revenue Operations Lead, Melissa Sinclair on Stakeholder Management

Some high level principles of feedback overall to consider:Set the rules of engagement early: who gets to weigh in, by when, and how you’ll report back—then always close ...

Regardless of function, building a better relationship requires a level of trust. One of the best ways to do this is understanding one another and their functions, get cu...

For remote alignment, keep it simple: shared clarity, trust, explicit decisions, and visible follow‑through:Anchor on clarity: purpose, values, work, strategy, top themat...

I tailor stakeholder management by mapping who they are, what they care about, and how they want to engage—then I match the message, artifact, and cadence to that profile...

Before being able to improve anything you need to understand why there is an issue in the first place. Get curious. Understand the context behind the historically tense r...