Andrew Luo

There's an entirely new set of use cases made possible as we see releases of web browsing agents (see OpenAI's Operator & Claude computer use). I think the biggest use cases are within competitive monitoring/analysis. Potential uses: * Website Monitoring - right now teams usually monitor socials/ site changes. There's some good tools currently for this, but browser agents can be more flexible. (searching a blog for specific key words, paginating through socials/reviews and summarizing, etc..) * Actually Using the Product - an idea we've heard tossed around where an agent can actually sign up/dig through competitor's products (if self serve). Haven't actually seen someone do this, and might have to be careful around ToS * Transcript Analysis - doesn't really require browsing, but AI can be able to detect how many times Competitor XYZ has been mentioned in the last N months in Gong, sentiment around that competitor, etc...