Jesica Chavez

Hiring the first Customer Success Manager is a great start, but you need to learn and work around that learning process. You should hire someone with leadership experienc...

I love when the candidate is smiling and have friendly energy. That tells me if he/she is making me feel comfortable, it is highly probable that he/she will do the same w...

Listen!! Join every possible meeting, especially with the product team. Meet with sales an marketin, it is important to know and understand what they are selling to you...