It can seem daunting jumping into a customer-facing role. Where do I start if I
don’t have the relationships built yet? How do I make connections to
successfully drive business for my company? At the
Senior Director, Customer Success at Brex • January 18
Firstly, good choice! You have picked a hot career and I only see CS becoming
more prominent and important over the next decade. Be curious. Take time to
understand your customer’s business - one of
Director customer success at Formant | Formerly Genius Plaza, Blue Ocean Robotics, Robot de Mexico, Plataforma I • March 14
Listen!! Join every possible meeting, especially with the product team. Meet
with sales an marketin, it is important to know and understand what they are
selling to your clients and how to align and
