Sarah Sullens

I've had a similar scenario in the past. What worked best was to first automate the requests for interviews so you are not spending a bunch of time emailing or calling customers you aren't sure will be interested in speaking with you. We did this in the form of a win/loss email request a couple of weeks after an opp was closed in Salesforce. We also offered a "small token of our appreciation" -- a gift card of a small amount. I'm curious to see what has worked for others. More recently my challe ...Read More