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Suzie Prince

Suzie Prince

Product Leader - Ex-Atlassian, Ex-ThoughtWorks

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Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1y

I don't think there is a typical product career path! Many of the PMs I have worked with or hired have changed careers and moved around in different roles. I see people enter from college with software engineering backgrounds, or experienced senior people moving from other software crafts such as design, engineering and project management into product management. For example, I have former startup founders and former DevOps engineers on my current PM team. If there is something typical about all ...Read More

2,337 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1y

I am fortunate that Atlassian has very clear hiring guidelines for all product management roles however, in general I also look for: Flexibility. Flexibility is key for product managers, especially when tackling daily challenges. Unexpected situations happen all the time, and it's important to handle them well. I do not just look for people who can manage change, I look for those who even find joy in uncertainty and work hard to add clarity in these situations. Resilience. Building on flexibilit ...Read More

1,769 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1y

I mean I have to say AI don't I! But really you do need to know how AI will:

1. Make you better at your job. Do you know how to use tools to summarise research, build out plans and even write simple code changes? If not, you need to.
2. Change how your users' interact with your products and choose to solve their problems. Just like mobile shifted user behaviour, AI is changing how we all work and you need to know how to use it to help your products stand out and better serve your customers.

1,466 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1y

Before working on developer products I was an technology consultant leading Agile and DevOps transformation and I have seen a lot of slow teams, get faster. Here are the common ways to improve velocity. Deliver less. Deliver the smallest possible thing you can to solve a user problem. Think you made it small, make it smaller. Put it out there and understand whether it had impact and iterate. Pull work in. Keep a flexible backlog and pull work in rather than plan weeks in advance. This ensures th ...Read More

1,368 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1y

API are generally well documented and so if there are specific APIs you need to work with, review the documentation of how that API works to learn more about it. Seek out other products that use that API and understand how they work. If you have the skills, build out a small app that interacts with that API to learn about how to use it and it's limitations.

1,208 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1y

At the core, good collaboration is built on trust, shared goals, and clarity of roles. I partner closely with engineering managers and design as a triad. We align early on customer problems, technical constraints, and experience principles. When it's working well, we’re in constant conversation via Slack, docs, quick standups, and working sessions. The goal is fast feedback loops and shared decision-making. When the audience is developers, the bar is higher. Engineers, whether on your team or yo ...Read More

1,109 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1y

The most important thing is identifying a project that has the potential to be impactful for the product or business. I often see new PMs do 1 of 2 things:1. Go after easy "low hanging fruit" - this is the easy work the whole team knows we need to do but we didn't do it yet. It can be very tempting to take that work on because you will deliver it. 2. Go after the known too hard problems. These are the "we know we have to fix it at some point" problems that all products have. Newer PMs often see ...Read More

1,034 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 7mo

To get more details, there are several techniques I use:

  • Stay quiet. Silence often encourages people to fill the gap with more insight.

  • Nod and make small positive sounds to show interest and invite them to keep talking.

  • Say “Tell me more.” For example, “Earlier you mentioned that... I’d love to hear more about that.”

  • Ask “Can you give me an example?”

  • Use prompts like “Tell me about a time when...” and repeat part of what they’ve said to show you’re listening and to help them expand.

999 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 7mo

The balance is simple. We should always be building for customer needs and solving real problems. AI is an enabler, it helps us tackle those same needs in new and more effective ways. Like with any new technology, the focus should be on using it to address genuine challenges. At the same time, we should look ahead to the opportunities AI creates, helping us solve problems that were once out of reach or uncover new ones that are just beginning to emerge.

987 Views
Suzie Prince
Suzie Prince

Atlassian Product Leader - Ex-Atlassian, Ex-ThoughtWorks • 1y

Ultimately you need to have impact and demonstrate to those around you that you can create value for the organisation. You should identify a problem or opportunity, create your hypothesis on how to solve that problem and test it. Document and show others that you are learning and that your learning leads to better product decisions and better business outcome.

891 Views
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