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Due dates for projects can be a moving target - especially bigger projects that are farther out. How do you think about communicating what's on the roadmap while always managing expectations with sales/support about when they'll actually ship?

Sailaja Kalle
Sailaja Kalle
Gainsight Director, Product ManagementAugust 1

We use Agile sprints to manage big projects and track deadlines for each sprint to ensure on time delivery.

3 reasons in my opinion that breaks the deadline timeframe delivery

  1. Poor Planning - Having an unrealistic plan is sure shot way to failure. Make sure you always plan effectively, and if you don’t feel you’re being given the time or necessary level of detail to do so, raise HANDS.

  2. Poor Estimation - Breaking down the requirements into smaller pieces of tasks and building features to achieve them will allow for better estimation

  3. Scope Creep - Sometimes change of scope will allow for deadlines go haywire. Keeping the scope and managing any change of scope appropriately will help manage risks properly.

Keeping the communication channels open and building trust with teams will help keep path to delivery straight

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