Stakeholder Management

Here is the list of primary stakeholders:Customers - Software engineersLeadership - Eng leads across the companyDevEx engineering teamFocussed engineering leadership who ...

I see my role as translating between three worlds: developers (users), engineering (builders), and the business.For developer products, that translation is more technical...

The biggest struggle I have seen is providing too much detail in their update and not linking their project to larger business goals. Executive stakeholders DO care about...

One of my favorite things to do is to ask ChatGPT to write clickbait headlines that engage people to further read my documents or posts. Things like: 3 reasons our team ...

I have led different sizes of product teams and single product teams or multiple product teams within an org.My philosophy is to structure a team to make ownership and de...

ability to quickly form an opinion on the spot (bonus points if it’s correct) even if you don’t have all the data/research at your fingertipsmaking their life easier, not...

Ensure that you set a process and have a handshake with the teams on how to collect feedback/input from them. This should have details about the changing requirements, in...

First it's critical to identify clearly who are the stakeholders, and what they need to know. Then create relationships with them and work with them differently, as they ...

Carrying forward on the question above, it is imperative for you, as the mediator, to make the stakeholders seek common ground. Practically, this could involve a common s...

I think first of all, we need to have our own opinions of relative priorities. There are so many frameworks out there on prioritization. For me, it always comes down to a...

The structure and frequency of cross functional meetings vary by audience & project phases.  With your core development team of engineering, design, data science and ...

It’s usually not b/c they hate each other.It’s often times a disconnect in understanding each other, or a misalignment in objective/incentive.Understand the situation, as...

Be straight up with other teams, like sales and support, from the get-go. Instead of hard dates, talk about the overall vision of where the product is heading and the str...

Product Management is the craft of - identifying and defining the underlying customer problems (User Research) deciding what problems to solve to create the targeted va...

As all PMs are aware (or should be), cross-functional partnerships are essential for you to be successful as a Product Manager. Building great partnerships usually requir...

Disagreements among stakeholders typically stem from three key factors: Differing underlying goals - Each stakeholder is optimizing for their primary goal and if these g...

Product intuition, also known as product sense, is the ability to understand what makes a product great and enables product managers to make effective decisions in ambigu...

In a nutshell: the product management function is tasked with clarifying and communicating what product investments that will help a company reach its goals, and working ...

I interact with c-suite in my current role across a variety of forums - 1:1 meetings, business reviews, off-sites, brainstorming and problem solving forums etc. In my 1:...

TLDR: get as much feedback as early as you can from your customers to validate the use case you're solving and your approach to solving it, validate the solution with pro...

Decision-making and roles and responsibilities around decision-making vary from team to team and company to company, and because of that, you are likely to run into this ...

This is a daily occurrence for me.  I believe almost all people are good and have the best intentions, learning where someone you diagree with is coming from is only goi...

Having a regular cadence of communication is key to proper alignmentCommunicate clearly and frequentlyUse multiple channels and formats, such as video calls, emails, inst...

Even if you can't address all of your stakeholder's requests, as a product manager or product leader you want to keep a strong relationship here and ensure that they keep...

There's a lot of factors at play as a company grows -- it could change focus, go international, or pivot entirely. But there's two changes that are probably going to happ...

TLDR: Stay aligned by clearly defining your roles and responsibilities. There are published RACI models on the role of PMM. Align on a RACI and stick to it. Then establis...

There is no right answer to this. But there is a good way to at least have a basic idea that will inform the next stage of the interaction. What matters to me, is who the...

Providing feedback or managing the work of someone that doesn't report to you can be challenging, but ultimately doing that well is very similar to managing a direct repo...

To get roadmap approval from internal stakeholders, we need to make sure that they're bought into the overarching product vision and strategy first. This means explaining...

Influencing people across different functions and teams is very similar to what I outlined under the question "How do you manage peopel who don't necessarily report to yo...

The following sources of feedback are very important to me and my team:  Customers our PM team is directly in contact with, as well as our direct digital feedback channe...

In my experience, time horizon and top customers can be the two biggest drivers of conflicting goals. Examples:Product is building tomorrow's vision – but Sales and Custo...

There are lots of frameworks, templates, and communication channels you can use to create ongoing communication about past launches. I usually find the biggest issue with...

If I am in my current role managing PMs, I care about the following success metrics:How are each of the team members progressing on their areas of ownership, achievement ...

There are some soft skills that are a must to be a good product manager:Communication: As product manager, your first job is to communicate the 'why', 'what', and 'how' t...

No, the foundations of stakeholder management are the same for me, irrespective of the discipline and expertise involved. Like I mentioned in one of my earlier answers: l...

First, get good at written communications -- both as a writer and a reader. One of the most impactful lessons that I took away from the Amazon Working Backwards book by B...

Product Management, or to a large extent-most managerial roles, are dependent on influencing people with/without an official heirarchy. Specifically, to become a more inf...

I would not say I had a single point where I made this decision. I had the opportunity to lead a few PMs which I initially picked. I transitioned back to IC from this rol...

The simple answer is to do what you say you’re going to to do. It sounds simple, but it’s not always easy to achieve. When you make good on your commitments over a long p...

Do you mean in terms of getting people to buy in to market research as a valuable practice in the company? Or in terms of using learnings from market research to drive cu...