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Deepak Mukunthu
Senior Director of Product, Einstein AI, SalesforceSeptember 28

As a Product Manager, you are responsible for:

1. Defining product vision/strategy/roadmap based on deep understand of customers, business and competitive landscape

2. Working with various cross-functional stakeholders and partners to execute on your roadmap and ship product/features

3. Establishing processes to gather customer feedback to continuously evolve the product

Platform Product Manager role is very different except the product is a platform and hence your customers are the ones using the platform. Exact customer persona will depend on the specifics of the platform. Success is typically measured by adoption of your platform, customer satisfaction and the business impact your platform has. See this question for more details on metrics: