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What metrics do technical product teams look at to define success? Which do you find to be the most important?

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2 Answers
Technical Product Management
  1. Chris Omland
    Chris Omland

    Workiva Vice President Of Product Management • 3y

    I'm excited to see a question about metrics – being data-driven is super important! First, keep in mind that there are various types of product metrics. I think of them as Usage, Business, and Performance. Usage metrics might include daily active users, feature usage frequency, and time spent on the product. Business metrics can cover churn rate, revenue per customer, cost per customer, and monthly recurring revenue. Performance metrics focus on availability, response time, and defect rate. Of c ...Read More

    2,107 Views
  2. Devika Nair
    Devika Nair

    Oracle Director of Product Management • 3y

    This depends on the goals of your product. In general, you want your key metrics to be aligned with what you and the organization considers the top goals of the product. 

    For example, this might be revenue from your product, or number of other products customers use alongside your product. There would also be secondary goals like your adoption, retention and growth.

    1,425 Views

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