Devika Nair

Devika NairShare

Director of Product, Oracle Cloud Infrastructure, Oracle
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Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
This depends on the goals of your product. In general, you want your key metrics to be aligned with what you and the organization considers the top goals of the product.  For example, this might be revenue from your product, or number of other products customers use alongside your product. There would also be secondary goals like your adoption, retention and growth.
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
The best tech product managers I know have a very good understanding of their product. This includes understanding the customer needs and market. They use this knowledge to make quick, but data backed decisions about the product direction.  They are also able to influence and bring along a wide range of stakeholders in order to successfully execute.
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
The first step to building the vision for a product or program is to ensure you have a clear understanding of the organizational goals and how your product or program fits into it. Second, have a good understanding of the market and customer.  To me the most important piece when I am building the product/program vision is being clear what problems you don't want to solve or what should be out of scope. Once that is clear, use the qualitative and quantitative data at your disposal to identify what needs to be done and what direction you want to head.
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
It is rare to have a technical product manager and another product manager working on the same product. When this happens, it is usually in organizations where one of the product managers work in a more inbound or engineering facing role and the other in a more outbound and customer facing role.  In general, technical product managers work on technical products with tech customers while non-technical PMs might have products whose primary target customer isn't technical.
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
My approach is usually to have a initial wireframe to convey your ideas. The UX team needs to have sufficient understanding of the customer journeys and need to be involved early in the product definition/creation phase. Start with your vision document and a wireframe and spend some time discussing the details. Involve them throughout the product definition and execution phases to ensure you remain on the same page. 
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
To me, success of my product managers is measured based on their understanding of the product, ability to deal with partners, customers and executives and influence others. The way I would measure the same is based on their vision and roadmap documents. The product intuition can be judged from these artifacts and the execution can be seen through their interactions with team members, partners and customers. Most of the aforementioned are hard to determine or judge. An easier way to look at how they are able to successfully perform in their role is the depth of their work, understanding a...
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
The biggest challenge for any tech product manager (or program manager) will remain your ability to influence. You need to influence members at all levels of the organization on whom you have little authority.  The way to overcome this is ensuring your have a clear understanding of why your work/request is important. You would also need to ensure that the recipient finds these important and it is aligned with some goal of their own.
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
In my opinion, you can be successful in any role by not having the expertise if you recognize it and are willing to learn. The product manager is generally not the most technically advanced person on the team, but they bring in other expertise and experience to the team (e.g., customer data, market insights, etc). What has helped me is identifying key experts in the organization and leaning into them. I've usually not found a single technically "advanced" person on any of my teams. Different members of the team might have expertise in different areas. PMs with the expertise to identify the...
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
To me, the best part of being a Product Manager is that there is no typical day. There is a mix of working with your engineering partners, talking to customers, partnering with other organizations, and sharing info with executives or dealing with escalations. A day to day also differs greatly depending on the phase of your product.
Devika Nair
Devika Nair
Director of Product, Oracle Cloud Infrastructure, OracleJuly 20
If you mean technical product manager vs product manager, that depends on your technical expertise and interest towards technical products. If you mean program vs product, I don't have program manager experience. I'm only basing my response on my observations. I would say a PM cares more about ensuring the right product is being built while a program manager cares more about the execution and timelines. There are lot of other aspects (customer focus vs ability to stay organization and identify risks) but there are plenty of experts who have written about the differences between these roles...
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Director of Product, Oracle Cloud Infrastructure at Oracle
Product Management AMA Contributor
Top 10 Product Management Contributor
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