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Charles Tsang

AMA: BILL Head of Product Marketing - Accounts Payable and Developers / Partners, Charles Tsang on Product Marketing Skills


July 22 @ 8:00AM PT

Starts in โ€ฆ

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Charles Tsang

Head of Product Marketing - AP, Developers, Partners ยท BILL

Hi all, I'm Charles Tsang, Head of Product Marketing - Accounts Payable, Accountant Channel, and Developers / Partners @ BILL:

๐Ÿ‘‹ Based in:
SF Bay Area
๐Ÿง  Top of mind:
How AI will transform the PMM craft
๐Ÿ’ฌ Ask me about:
Career Development
๐Ÿฆ Fun fact:
I'm super into fitness, so much so that I moonlight as a personal trainer (nights and weekends previously, although I've tapered a bit of it off!)
  1. What are the most critical skills for a product marketer in an AI world?

  2. In the age of AI what activities will get automated and skills should we focus on??

  3. What core skills should new product marketing managers learn first?

    I'm new to PMM. What should I learn first to ground me in the foundation of PMM.

  4. What are good benchmarks to see what skills we're good at and what else we need to develop?

  5. How do you think about long term career in full stack vs niche marketing areas like competitive?

  6. What product marketing skills are more important as AI becomes foundational to how we work?

  7. How do you stay relevant when it seems much of the knowledge work can be automated?

  8. AI has already changed so much in PMM. What else about the PMM role will be changed in 2027 and beyond?

  9. When your product serves two fundamentally different buyer personas like accountants and developers, how do you avoid watering down messaging trying to appeal to both? Do you build separate narratives or find a shared frame that works across segments

  10. How to pivot from marketing to Product marketing

  11. As a freelance content writer, how can I transition into product marketing?