Justin Reidy

Watch the video response on Loom, or reac the transcript below: I've received this question about how to earn the trust of a team many times, usually from folks who are taking over in a product role from an existing PM, maybe it's a new team that's being spun out. And the question is always the same. "I need the team to trust me. I want the team to trust me. How do I build trust with this team". And just as the question is often the same, the answer is the same; no matter what team it is, I alwa ...Read More

Watch my answer on Loom, or read the transcript below! There is a lot in this question, and I think it's necessary to unpack it a bit in order to respond to all of the threads. So really let's dive into this question of managing people that don't report to you. I think there's a lot in that word "manage", and we see a few of those connotations in the sub questions here around giving feedback on a piece of work or getting them to prioritize the product or project you're running. So in this first ...Read More

Watch the video response on Loom, or read the transcript below: So I think the best way of becoming a more influential product manager is to stop trying to be an influential product manager. And what I mean by that, is that influence comes from competence. It comes from successful delivery, doing good work and shipping. Good work is going to build your reputation, and that reputation earns you capital. And then you can use that capital to influence others in the organization, but especially when ...Read More

Watch the video response on Loom, or read the transcript below: This question is a tough one. How do you ensure alignment when you have two executives, or sometimes even more than two, who disagree with each other on something that's important to you? Let me tell you what not to do. Don't get in the middle! The middle is a very dangerous place for you to be. You don't have context for what is driving their disagreement and You don't have the authority or power or awareness to even be part of tha ...Read More